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Support Associate Interview Questions

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When an item is returned, we have to make sure that it has all its original parts, like charger, earphones, wand, etc. If the returned item is incomplete, the store won't get full credit on that return. How can you stop this from happening and how can you get the whole staff on board?
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Operation Support Associate

Interviewed at T-Mobile

3.6★
May 24, 2015

When an item is returned, we have to make sure that it has all its original parts, like charger, earphones, wand, etc. If the returned item is incomplete, the store won't get full credit on that return. How can you stop this from happening and how can you get the whole staff on board?

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