Describe a time a customer was upset and how did you deal with it?
Support Representative Interview Questions
5,785 support representative interview questions shared by candidates
Tell me why I should hire you? Tell me about a time you've dealt with a difficult customer?
scripted questions
any experience being a tech support rep
What contributions can you make to our company? What innovation can you bring to the workplace?
Describe a time when you handled a disgruntled customer and how did you change their mind.
My experience and my interests
STAR method
How have you dealt with angry or upset customers before?
Star format, what are your goals for the next five years, Have you ever had a policy you didnt aggree with, what can you offer this co, why did you leave prior job, what happened? Have you ever had a trustworthy issue with a peer, have you ever had a deadline you could not meet
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