I was asked about which part of being a support representative did I thought would be more important between customer service or knowing how to fix the problem.
Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
How do you deal with changes within the working environment?
They kept pressing about what experience was gained from the position of a kindergarten teacher.
How would you deal with an angry client?
Tell me about yourself?
Sell me this pen
Why do you want to work here. What are your interests
For me it was what a help file was, which is actually a very basic question. But as I'd never worked in a remote tech support position before, I was unfamiliar with it.
Why did I pick Unisys?
How good are you dealing with old people and repeat tasks.
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