What year was the company founded?
Tech Support Representative Interview Questions
482 tech support representative interview questions shared by candidates
What makes you a great candidate for the position?
What is something you've had to troubleshoot in your regular life?
how do you explain something complicated without making the customer feel bad.
What is the CSR experience you have
I was asked no unique questions.
Basic customer service questions along with some situational and technical questions. Knowledge about Ethernet cables, switches and hubs.
How do you add a second email to an iPhone or Android
How would you calm down a mad customer
Run me through the steps you would take if an end-user called in and was received a "page cannot be displayed" message upon trying to access browser-based database software.
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