How would you handle a situation where an angry customer was saying this or doing this (some kind of rude, or inappropriate thing)?
Technical Customer Service Interview Questions
252 technical customer service interview questions shared by candidates
How would you deal with a customer that knew absolutely nothing about the device you supply technical support to? They want to use it right away
They did not ask any questions that I could not easily answer.
Why do you want to work here? Name a time you had an upset customer
Where do you see yourself in 5 years?
Tell me about a time you had to deal with an upset customer. How did you handle the situation?
No such question only competency based which was run of the milll stuff - the interviewer keeps getting messages on his phone as soon as someone is waiting to be interviewed after you. Felt like being herded all through a very busy building. Not happy
How do you explain the cloud
About previous roles, about Mastercard, 2-3 competency based questions about teamwork, communication etc.
I never received an invite for the teams meeting.
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