Most of the technical questions were concise, but not too deep/difficult. The entire process was more of a feeling out to see if i fit the over-all culture.
Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,146 technical support interview questions shared by candidates
Tell us something random about yourself.
How do you consider yourself...
What would my coworkers say about me?
What are your future career goals.
What is the file system on MAC OS X, Windows.
If you had 9 marbles, all the same size. One is heavier than the rest. You have a balance scale. How do you determine the heavy marble in the least number of moves.
What is ISP? What's a browser?..
Typical HR questions which included why do you want to join LogicMonitor and what do you know about the company.
Since I am not too technical when I started with them, I was asked what was my troubleshooting experience whenever I don't have internet connection.
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