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Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
How do you handle shifting work priorities, how would you handle an upset user, what would you enjoy about this position, etc.
Tell me about yourself. Why are you looking into the support engineer role?
API's, questions about zendesk operations etc
Describe a experience of work follow the process.
You get a call and the customer complains that they have been on standby/hold for over 30 minutes. They have a router and are unsure if they have the correct parts for it. What would you do?
What are your strength and weakness? Any second language do you know?
How does your skills would benefit our company?
Why work for rogers
why rogers ? what is average handling time ? tell about your previous call center experience
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