Technical Support Technician Interview Questions

50,078 technical support technician interview questions shared by candidates

How has your experience and education prepared you for this position? What would you do if you found a dollar bill on the ground in the stock room? Describe an experience when you were helping an irate customer, how did you handle it? What would you do if a friend was in a car accident and asked you to look up the information about the other car involved? How do you work with people who are chatty and are not happy to be at work? Do you have a problem wearing a uniform? are you comfortable working overtime etc.
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Police Records Technician

Interviewed at City of Santa Monica California

3.6
Apr 13, 2017

How has your experience and education prepared you for this position? What would you do if you found a dollar bill on the ground in the stock room? Describe an experience when you were helping an irate customer, how did you handle it? What would you do if a friend was in a car accident and asked you to look up the information about the other car involved? How do you work with people who are chatty and are not happy to be at work? Do you have a problem wearing a uniform? are you comfortable working overtime etc.

There weren't any real technical questions, mostly pointed toward personality. I was given the impression that my technical knowledge was not as much a worry as my ability to work with. I was asked, "Which position would you prefer to work? Deskside support, or IT Deployment?" Answer below.
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IT Deployment Technician

Interviewed at US Computer Corporation

4.3
Oct 15, 2013

There weren't any real technical questions, mostly pointed toward personality. I was given the impression that my technical knowledge was not as much a worry as my ability to work with. I was asked, "Which position would you prefer to work? Deskside support, or IT Deployment?" Answer below.

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