Delivery Driver Job Description

What is a Delivery Driver?

Delivery drivers collect items from one location to transport them to a different destination. They transport items ranging from food to furnishings and may deliver to businesses or the public. Working with a route and a time schedule, delivery drivers pick up and drop off items while being mindful of timeliness. They load, transport, and deliver items to a client or a business. They review orders before and after delivery to ensure an order is complete and that charges are correct.

Delivery drivers assist with loading and unloading items from the vehicles and sometimes accepting payment for delivered items. They operate equipment and machines including cars, trucks, or a forklift and prepare reports and other documents relating to their deliveries. They abide by all transportation laws and maintain a clean and safe driving record while adhering to assigned routes and following time schedules. Delivery drivers provide excellent customer service by answering any questions and handling any clients’ complaints. Delivery drivers need a high school diploma or equivalency, including a GED and a valid driver's license issued by the state where they work alongside a clean driving record.

Delivery Driver Job Description Template

Job Overview

Responsibilities for Delivery Driver

  • Safely drive and operate delivery vehicle at all times.
  • Read, analyze, and interpret general invoices and delivery sheets.
  • Help with work orders as part of daily delivery route.
  • Maintain the vehicle in a clean and proper condition.
  • Will also bend to retrieve, lift, and carry supplies and equipment.
  • Verify delivery of items with customer and obtain proper signatures.
  • Use hand held device for routing information, customer delivery information.
  • Work in a safe manner by complying with all procedures, rules and regulations.
  • Inspect loads are properly secured for compliance and safety.
  • Responsible for proper communication to customers via phone, fax or email.

Qualifications for Delivery Driver

  • Certification to operate commercial vehicles or commercial driver's license.
  • Able to load and unload vehicles in a timely and professional manner.
  • Demonstrate a positive attitude and professionalism with client interaction, in person and over the phone or email.
  • A problem solver with a good work ethic, product knowledge, and demonstrated decision making skills.
  • Can multitask and address concerns professionally and on time.

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Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it's easy on the eyes
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