Pay
Starting at $16.00 per hour
Schedule
- Minimum of 3 days per week
- Flexible scheduling available
- Additional hours may be available based on performance and business needs
Position Overview
Beavers Bend Luxury Cabin Rentals is seeking a dependable, detail-oriented Reservation Specialist to join our growing property management team. This position is ideal for someone with experience in the Hochatown vacation rental industry who enjoys customer service, organization, and administrative support.
The successful candidate will be responsible for managing guest communications, assisting with reservations, maintaining property information, supporting administrative functions, and helping ensure a positive guest experience.
Responsibilities
- Answer incoming phone calls and respond to guest inquiries
- Monitor and respond to emails, text messages, and online communications
- Manage reservations and guest bookings
- Provide exceptional customer service before, during, and after guest stays
- Data entry and record maintenance
- Filing and general administrative support
- Update and maintain property information across multiple platforms
- Assist with website updates and content management
- Coordinate communication between guests, owners, housekeeping, and maintenance teams
- Maintain accurate records and documentation
- Support daily office operations as needed
Preferred Qualifications
- Previous experience in vacation rental or property management
- Knowledge of the Hochatown / Broken Bow market preferred
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Professional phone etiquette
- Ability to work independently and as part of a team
- Strong attention to detail
Technical Skills
Experience with the following is preferred:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Workspace (Docs, Sheets, Drive)
- Reservation and property management software
- Website content management systems
- Online booking platforms such as Airbnb, VRBO, Booking.com, Escapia, Streamline, Guesty, or similar systems
Requirements
- Reliable transportation
- Professional appearance and attitude
- Ability to maintain confidentiality
- Strong problem-solving skills
- Ability to learn new software platforms quickly
Why Join Our Team?
- Flexible scheduling
- Supportive work environment
- Opportunity for growth within a growing property management company
- Gain experience in one of Oklahoma's premier vacation destinations
If you have experience in hospitality, vacation rentals, property management, or guest services and enjoy helping create exceptional guest experiences, we encourage you to apply.
Pay: From $16.00 per hour
Benefits:
Work Location: In person