Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.
For more information about our services please visit clearcaptions.com.

The kind of people we look for:

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Position Summary:
To develop and enhance automated testing frameworks for mobile and IoT platforms, incorporating AI technologies and advanced analytical methods. This role requires a blend of technical expertise in mobile and IoT automation and a strong capability in AI-driven solutions, demanding exceptional critical thinking to address complex challenges and innovate testing processes.
This is a Remote/Work from Home position reporting to Director of Quality Assurance & Release Management.

What you will do:

• Automated Testing
• Design and execute AI-enhanced automated tests based on business requirements that are executable in a CI/CD pipeline.
• Responsible for the development of automated tests that utilize AI to proactively detect and resolve issues, providing a reliable metric of platform risk and coverage.
• Reduce manual testing efforts through intelligent automation.
• Develop and maintain detailed technical reports for developers and high-level reports for business stakeholders.
• QA Architecture
• Contribute to AI-based testing frameworks that adapt to technological advancements and evolving business needs.
• Document solutions and strategies to integrate AI into the testing processes.
• Partner with Senior testers to contribute to design a scalable and self-adapting testing framework that incorporates AI to enhance platform capabilities.
• Assist in development of self-healing mechanisms within the testing framework to minimize disruptions and support business growth.
• Research & Development (R&D)
• Stay updated with AI advancements and assess their potential impact on automated testing.
• Test and analyze new technologies, employing critical thinking to determine their feasibility and integration into existing systems.
• Continuous innovation in testing strategies, focusing on the integration of the latest AI technologies.

Qualifications:

• A bachelor’s degree in computer science, or software development.
• A minimum of three (3) years of software development experience.
• Experience in Java, Python or equivalent.
• Experience with The Android Open Source Project (AOSP).
• Experience with mobile test automation tools like Appium.
• Strong foundation in AI and machine learning applications in testing.
• Expertise in automated test framework architecture, particularly in cloud-based and AI-driven environments.
• Advanced problem-solving skills and the ability to critically evaluate technological integrations.
• In-depth knowledge of current and emerging AI technologies and their applications in the industry.
• Exceptional analytical and problem-solving skills.
• Excellent verbal and written communication, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to guide and support others through collaboration, including assisting teammates and contributing to shared processes, to foster a high-quality, team-oriented environment that drives results.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours as needed, and travel up to 5%, which may include occasional overnight travel.
• Proficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack).

Physical Demands:
Employees may experience the following physical demands for extended periods of time:

• Sitting, standing and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)

Work Environment:
100% Remote: Work environment is at home.

Compensation:
$90,000 to $100,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.
ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Protecting Your Candidate Experience
At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind:

• All legitimate ClearCaptions job openings are posted exclusively on this careers page.
• Our recruiters will only contact you from verified @clearcaptions.com email addresses.
• We will never offer a job through LinkedIn messages or any social media platform.
• We will never ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process.

We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. If you receive a message that seems suspicious or doesn’t follow these guidelines, please don’t engage. You’re welcome to verify any opportunity by reaching out to us directly at recruiting@clearcaptions.com.
We’re committed to a hiring process that is respectful, secure, and clear every step of the way.