Company Overview
We’re a locally owned renewable energy company with a 35-person team that has been designing and installing solar energy systems across Maine since 2009. Our work includes residential and commercial solar, off-grid systems, battery storage, heat pumps, and EV charging infrastructure.

If you’re looking for a place where your experience matters, your voice is heard, and your career can advance into leadership, project management, system design, or specialized renewable energy work — we’d like to talk.

Job Summary
We are seeking an energetic and detail-oriented Front Office Manager to lead our guest services team. In this pivotal role, you will oversee daily front desk operations, ensure exceptional guest experiences, and maintain smooth communication across departments. Your leadership will set the tone for a welcoming environment that reflects our commitment to hospitality excellence.

Responsibilities:

• Greet customers and visitors in the office
• Answer and route incoming phone calls
• Call customers to schedule installations, service visits, and inspections
• Troubleshoot minor customer issues over the phone and escalate when needed
• Track sales leads and customer communication in HubSpot
• Maintain customer records and job status in HubSpot
• Support scheduling and basic invoicing in QuickBooks
• Coordinate the job schedule with field crews
• General office support (filing, data entry, correspondence)

Qualifications:

• Friendly, professional phone and in-person manner
• Strong organizational skills, especially tracking follow-ups and communication
• Comfortable multitasking in a fast-paced office
• Experience with HubSpot, QuickBooks, or similar software a plus
• Office, dispatch, or customer service experience a plus
• Solar, construction, or home services experience a plus, not required

Join us as a Front Office Manager and be the welcoming face that creates memorable experiences for our guests! Your energy, expertise, and passion for hospitality will drive success in this dynamic role.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person