• Provide proactive account management including helping our entities manage a compliant 340B program,
• Responsible for owning and building the relationship with our managed accounts.
• Responsible for developing a communication plan with the client that promotes awareness about products, tools, interfaces, modules, services, etc.
• Follow plans created by Executives to achieve corporate objectives for products and services.
• Ensure customer expectations are met by maintaining open, clear, and consistent dialogue with external end-users and internal contacts.
• Responsible for articulating the needs and desires of the customer and translating them into deliverable plans.
• Responsible for leading solution development efforts that best address customer needs.
• Lead calls which helps the entity know how their program is performing and following up on action items.
• Lead quarterly financial performance reports and mock audits assisting the entity in finding areas of improvement in their program.
• Assist entities in maximizing their program savings via expansion of contract pharmacies, specialty pharmacies, referral prescription captures, and other creative ways.
• Take customer calls and help with answering questions, training, troubleshooting, and following through.
• Assist our entities in preparing for internal and external audits.
• Proactively identify opportunities for improvement and efficiencies within the customers’ use of the application.
• Stay up to date with all 340B guidelines and using that experience to help our entities improve their program performance.
• Analyze capture rates and work with the technical team to resolve data file issues.
• Convey industry trends and product feedback from pharmacy stakeholders to the internal team to assist in developing product enhancements and additional offerings.
• Proactively identify, recommend, and implement process and other operational improvements.
• Promptly report any allegations of impropriety to the Compliance Department.
• Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
• Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Complete required training, as assigned, within the established timeframes.
• Must be able to cope with the mental and emotional stress of the position.
• Maintain regular attendance in accordance with established policies.
• Perform other job-related duties as assigned.

• Strong communication skills.
• Customer focus and relationship building skills.
• Self-motivated, collaborative, and strong problem-solving skills.
• 3+ years’ experience in account management in 340B or other health-care setting required.
• Bachelor’s Degree or equivalent work experience required.
• ACE Certified Preferred.
• Comprehensive knowledge of the 340B drug discount program.
• Split-billing and contract pharmacy experience.
• Proficient personal computer skills including knowledge of Microsoft Office applications.
• Ability to multitask managing multiple projects at once while serving as the subject matter experts for the covered entities and pharmacies.
• Must be able to work independently with minimum supervision.

At VytlOne we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation. We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at: https://careers-maxor.icims.com/jobs

VytlOne is an EOE, including disability/vets

Compensation range up to $75k annually.