Job Title

Job Description

Clinical Applications Support Specialist (Patient Monitoring)

As an experienced Remote Clinical Applications Support Specialist, you will leverage your nursing clinical education/training to be responsible for providing telephone and remote clinical application support to internal and external customers for our Patient Care Monitoring Systems (PCMS) team. In this role, you will not only assist in resolving customer clinical inquiries and problems, but you will also participate in an on-call rotation afterhours support program - as part of a shared team effort.

Your role:

You're the right fit if:

• Bachelor of Science Degree in Nursing or Medical Technology required. Must be registered and in good standing with appropriate credentialing body.

• A minimum of five (5) years of clinical experience preferred.

• A minimum of three (3) years of experience in a clinical phone support environment preferred.

• Excellent customer service, communication, multi-tasking and prioritization, and ability to work with minimal supervision required.

• Advanced knowledge of clinical applications within Patient Monitoring.

• Scheduled on-call availability will be required.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business .

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position in AL,AZ, AR,CO, FL, GA, ID, IL, IN, IO, KS, KY, LS, ME, MI, MN, MS, MO, MT, NE, NV, NH, NC, ND, OH, OK, OR, PN, SC, SD, TN, TX, UT, VT, USVI, VA, WV, WI and WY is $41.00 to $65.00.

The hourly pay range for this position in AK, DE, HI, MD, NM, RI, is $44.00 to $67.00.

The hourly pay range for this position in CA, CT, MA, NJ, NY, WA, DC, is $47.00 to $73.00.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.