CANiK is looking for an IT Systems Administrator to own and support the technology that keeps our offices, production areas, warehouse, conference rooms, and security infrastructure running. This is not a traditional computer-repair help desk role. The right person will manage day-to-day systems, coordinate vendors, plan technology purchases, support network and workplace infrastructure, and help deliver low-voltage, AV, security, and operational technology projects across the company.

This role works across Microsoft 365, macOS-first endpoints, a small number of Windows devices, UniFi and MikroTik networking, conference room systems, Genetec security, access control, alarm systems, RF scanners, printers, TVs, and other business-critical equipment.

Responsibilities:

• Administer Microsoft 365, users, groups, permissions, MFA, Teams, and access controls
• Support a primarily macOS workstation environment with a smaller number of Windows devices
• Manage onboarding, offboarding, device setup, endpoint configuration, asset inventory, and lifecycle tracking
• Plan, quote, purchase, deploy, and document printers, computers, tablets, RF scanners, TVs, conference room equipment, and other workplace technology
• Coordinate third-party low-voltage projects including network drops, cabling, cameras, access control, alarms, conference rooms, and related infrastructure
• Work with vendors and contractors to collect quotes, compare options, schedule work, verify completion, and keep documentation current
• Maintain and troubleshoot UniFi access points, UniFi switches, MikroTik routers, Wi-Fi, VLANs, VPN, ISP circuits, and network connectivity
• Manage internet service, circuit maintenance, vendor support cases, renewals, outages, and service escalations
• Support TVs, meeting rooms, Logitech Rally systems, displays, microphones, cameras, and related AV equipment
• Support Genetec security surveillance and access control systems, including cameras, doors, badges, permissions, and related workflows
• Assist with alarm systems, physical security technology, PACS/access-control workflows, and facility technology coordination
• Support RF scanners, tablets, mobile devices, printers, and operational technology used by warehouse, manufacturing, fulfillment, and office teams
• Build repeatable processes for support requests, purchases, vendor coordination, maintenance schedules, documentation, and audits
• Coordinate with operations, facilities, manufacturing, fulfillment, leadership, and global IT teams on technology projects
• Evaluate and recommend hardware, software, vendors, and infrastructure improvements that improve reliability, security, and speedRequirements2+ years of IT systems administration, workplace technology, network support, vendor coordination, or technical operations experience. Strong working knowledge of Microsoft 365, macOS support, networking fundamentals, Wi-Fi, routers, switches, access control, surveillance, conference room technology, and physical security systems. Must be comfortable coordinating contractors, managing purchases, documenting systems, and supporting technology across office, warehouse, and production environments.

Requirements:

• 2+ years of IT systems administration,
• Workplace technology, network support, vendor coordination, or technical operations experience.
• Strong working knowledge of Microsoft 365, macOS support, networking fundamentals, Wi-Fi, routers, switches, access control, surveillance, conference room technology, and physical security systems.
• Must be comfortable coordinating contractors, managing purchases, documenting systems, and supporting technology across office, warehouse, and production environments.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Experience:

• IT support: 5 years (Required)
• Cloud security: 3 years (Required)
• Computer networking: 3 years (Required)

Work Location: In person