A bit about H&H

At H&H, our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.

What this means for you

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.

Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.

Your role within the team

Under the direction of the Manager of Order Fulfillment this position is responsible for supporting the order placement and fulfillment activities required for multiple CPG brands sold in the US and Canada, primarily in pet food and supplements. This includes order entry, open order tracking, communicating with team members, warehousing, transportation, inventory management, and leading vendor compliance programs for retail and eComm customers. This role works closely internal stakeholders such as sales and logistics, as well as our customers to ensure timely and accurate order fulfillment.

Duties and responsibilities

• Domestic and international sales order entry/creation, changes/modification, logging and updates.
• Customer Purchase order coordination with customers and internal sales team.
• Customer/Vendor compliance program logging and disputing.
• Daily coordination with the warehouse and logistics team.
• Operations process improvement initiatives.
• Collaborate on new sales opportunities and order fulfillment solutions.
• Assist in developing and then owning a new customer compliance program.

Desired Skills and Experience

· Bachelor’s Degree preferred, no mandatory discipline.

· Walmart or other retail order fulfilment and coordination experience a plus

• Intermediate Word, Excel, and PowerPoint skills. Netsuite ERP experience a plus.
• People oriented nature resulting in a drive to help others; resulting in strong customer service and responsiveness.
• Strong oral and written communication skills, ability to tailor a message for the recipient.
• Strong dedication to the job, ownership of role and team performance.
• Strong attention to detail with good follow through to ensure job completion and accuracy.
• Good organizational skills, ability and willingness to help solve complex supply scenarios.
• Ability to schedule, plan and lead weekly meetings to keep internal stakeholders aligned.
• Ability to work within a team, cross training and backing up team members on work outside of the defined role.

As an equal opportunity employer, H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Experience:

• retail fulfillment (cpg): 1 year (Preferred)

Work Location: Remote