Overview
Herrera Law Group is seeking a dedicated and professional Bilingual Receptionist to join our team. This role is essential in providing exceptional customer service and administrative support while ensuring effective communication with both English and Spanish-speaking clients. The ideal candidate will be friendly, organized, and capable of managing multiple tasks in a fast-paced environment.

Pay is negotiable based on experience.

Duties

• Greet and assist visitors in a welcoming manner, ensuring a positive first impression.
• Answer incoming calls promptly, demonstrating excellent phone etiquette and professionalism.
• Manage appointment scheduling and maintain the reception area’s organization.
• Provide customer support by addressing inquiries and resolving issues efficiently.
• Perform administrative tasks such as filing, data entry, and maintaining office supplies.
• Utilize phone systems effectively to transfer calls and take messages when necessary.
• Assist with the use of Outlook and Microsoft programs for document creation, scheduling, and communication.
• Collaborate with team members to ensure smooth office operations.
• Handle incoming mail scanning and distribution
• Copying documents
• Assistance as needed on casework

Skills

• Proficient in both English and Spanish, with strong verbal communication skills in both languages.
• Excellent phone etiquette and customer service skills to handle inquiries professionally.
• Strong time management abilities to prioritize tasks effectively in a busy environment.
• Familiarity with phone systems and administrative office procedures.
• Ability to maintain accurate filing systems and manage documentation efficiently.
• A proactive attitude towards problem-solving and supporting team efforts.

Join us as a Bilingual Receptionist where your skills will contribute significantly to our commitment to outstanding service!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Experience:

• Receptionist : 1 year (Preferred)

Language:

• Spanish (Preferred)
• English (Preferred)

Work Location: In person