About Baltimore City Community College

Description/Job Summary

Reporting to the Dean for Enrollment Management or designee, the Data Entry Clerk(s) are responsible for back-office data entry duties related to student records. This security sensitive position reviews for accuracy and enters student data into the CRM Recruit and Ellucian Banner systems. This position works to ensure that other staff in the Admission’s Office and other areas have access to accurate student applications and student data in the appropriate formats.

Responsibilities/Duties

• Meets the daily data entry performance goals set by the Dean for Enrollment Management or designee.
• Reviews student applications, transcripts, participation forms, institutional documents, or other records for accuracy.
• Enters student demographic information, transcripts, grades, etc. into CRM Recruit or Ellucian Banner.
• Enters other related information into CRM Recruit and Ellucian Banner such as test scores, SAT/ACT information, GPA, high school name, residency information, and other student data.
• Responsible for organizing student records in a systematic manner.
• Maintains operational records and logs of activities and work completed.
• Follows detailed instructions to ensure data entry accuracy.
• Addresses student inquiries in a timely and detail-oriented manner.
• Monitors student accounts in CRM Recruit and Ellucian Banner and takes necessary actions in a timely manner.
• Maintains customer confidence and protects operations by keeping information confidential.
• Perform other duties as assigned.

Required Qualifications

• High School Diploma or GED
• 2-years of experience performing data entry, or other professional office functions
• Excellent organizational and time management skills
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook) preferred
• Excellent customer service and communication skills

Preferred Qualifications

• Associate's degree
• 3 or more years of experience performing data entry functions in an educational or similar environment

BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.