We’re seeking an Application Analyst to support and enhance Microsoft-based business systems in a fast-paced retail environment.

This role is ideal for someone who enjoys application support, training, and continuous improvement across Microsoft 365 and Dynamics 365 solutions. This is a full-time, exempt position that requires onsite presence and schedule flexibility, including holidays when needed.

What You’ll Do

• Configure, administer, and support Microsoft 365, Dynamics 365 Business Central, and related ISV solutions
• Develop clear training materials, documentation, and service delivery guides
• Deliver technical and operational training to diverse user groups
• Manage and evaluate training schedules and effectiveness
• Provide tiered application support, including issue triage, resolution, and vendor escalation
• Monitor service performance and assist with SLA compliance
• Support identity, access management, and authorization policies
• Participate in application lifecycle management, including enhancements and sunset planning
• Contribute to IT continuity, recovery planning, and change control processes
• Collaborate on projects across the full application development lifecycle

Required Skills & Experience

• Strong hands-on experience with Microsoft 365 and Dynamics 365 Business Central
• Ability to create and deliver effective technical and end-user training
• Excellent written and verbal communication skills
• Experience supporting enterprise applications or providing application support
• Ability to work independently and collaboratively in a fast-paced environment

Nice to Have

• Experience with Microsoft Power Platform, Power BI, Jet Reports
• Familiarity with retail or enterprise systems (POS, inventory, finance, supply chain)
• Experience supporting ISV solutions tied to Dynamics 365

Work Environment

• 100% onsite at the Honolulu corporate office in Kaka'ako (remote work not available)
• One week on-call every 6-7 weeks

This is a Permanent position based out of Honolulu, HI.

The pay range for this position is $65000.00 - $90000.00/yr.

At ABC we want to make sure that you and your family are taking care of your health and securing your future. It is for this reason that we offer an extensive benefits package to all of our associates. Some of the benefits that we offer: Competitive Wages Profit Sharing Plan with 401(k) Profit Sharing Bonus Medical/Drug/Vision/Dental Employee Purchase Discount Group Life Insurance Other Benefits PROFIT SHARING BONUS In keeping with our Company Culture of sharing profits with employees and “taking care of our Associates”, as an added benefit, the Company distributes a portion of the Company’s profits in cash to all members of the Profit Sharing Plan once a year as a Profit Sharing Bonus. At ABC, when “We make it, we share it!” PROFIT SHARING PLAN WITH 401(k) Not only does the Company care for our associates’ present well-being by providing competitive wages and benefits, we also offer the finest profit sharing and 401(k) plan that allows our associates the means for a very comfortable retirement. There are three parts to this plan: The company supplemental profit sharing contribution: each year, the Company contributes a portion of its profits to the Profit Sharing Plan The employee pre-tax contribution. Associates may contribute up to 100% of their salary to the plan subject to caps set by the IRS. The company matching contribution: the company will match a portion of your contributions. It should be noted that since the company added the 401(k) feature to the profit sharing plan in 1988, the company supplemental contributions have been larger than all of the employee contributions each year!

This is a fully onsite position in Honolulu,HI.

This position is anticipated to close on Jul 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.