Operations Data Analytics Specialist - In person position

Position Overview

We are seeking a highly organized, detail-oriented, and analytical Operations Data Analytics Specialist to join our dynamic sales organization. In this role, you will play a critical part in supporting daily sales operations through data-driven insights, reporting, and process optimization.

The ideal candidate is proactive, adaptable, and thrives in a fast-paced environment. You will help streamline operational workflows, analyze performance trends, maintain communication across teams, and support the systems that allow our sales organization to perform at its best.

**No Visa Sponsorship or Sponsorship for relocation**

In Person from 9am-6pm Monday-Fridays

Key Responsibilities

• Generate, maintain, and automate detailed sales performance reports to support strategic decision-making.
• Analyze sales trends, agent productivity, partner conversion rates, and operational KPIs to identify growth opportunities.
• Build dashboards and visual reports to provide leadership with real-time business insights.
• Track and monitor sales submissions, statuses, and partner pipelines to ensure accurate records and timely updates.
• Identify operational bottlenecks and recommend data-backed process improvements to enhance efficiency.
• Support operational teams by resolving workflow issues quickly and effectively.
• Serve as a liaison between sales agents and partner companies, ensuring clear communication and timely updates.
• Provide sales agents with insights related to application statuses, partner requirements, and performance metrics.
• Maintain accurate internal databases for sales activity, partner communications, and agent performance.
• Compile reports for leadership highlighting revenue trends, productivity metrics, forecasting, and operational performance.
• Assist with onboarding new agents by providing training on systems, reporting tools, and workflows.
• Help document operational procedures and maintain internal resources for team members.

Requirements

• Strong analytical mindset with the ability to interpret data and translate findings into action.
• Advanced proficiency in Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP, formulas, reporting).
• Experience with dashboards or BI reporting tools is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional attention to detail and commitment to data accuracy.
• Strong problem-solving skills and ability to improve processes through analytics.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with ability to collaborate across teams and external partners.
• Team-oriented mindset with a focus on shared success.
• Willingness to learn and grow.
• Bilingual preferred but not required.

Schedule

• Full-time position
• Monday through Friday
• 9:00 AM to 6:00 PM

Education & Experience

• High School Diploma or GED required
• Some college coursework preferred, especially in Business, Analytics, Finance, or related fields
• Previous experience in operations, reporting, administration, sales support, or analytics is a plus

Compensation & Benefits

• Performance-based annual bonus
• Paid Holidays
• Paid Time Off (PTO)

Why Join Us?

Joining our team means becoming part of a growing, fast-paced company where your work directly impacts daily operations and business growth. This role offers the opportunity to develop valuable skills in data analytics, business operations, reporting, and leadership while working closely with sales teams, management, and partner organizations.

We value individuals who take initiative, think analytically, collaborate well with others, and are eager to grow within an organization that rewards hard work and dedication.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 2 years (Required)
• Power Pivot: 1 year (Required)

Location:

• Houston, TX 77008 (Required)

Ability to Commute:

• Houston, TX 77008 (Required)

Work Location: In person