Description

About Norstella:

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

• Accelerate the drug development cycle
• Assess competition and bring the right drugs to market
• Make data driven commercial and financial decisions
• Match and recruit patients for clinical trials
• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

Job Description:

• We're looking for a curious and driven CloudOps AI Intern to join our infrastructure team as we evolve our AWS cloud operations with AI.
• You need a hunger to learn, a problem-solving mindset, and an interest in how AI is transforming the way modern infrastructure is built and managed.
• You'll be embedded with senior engineers, learning AWS fundamentals while directly contributing to our AI-driven operations initiatives.

Responsibilities:

• Shadow and assist senior CloudOps engineers as they integrate AI tooling into day-to-day AWS infrastructure workflows
• Help research, test, and document AI tools and LLM-based solutions for use cases like automated alerting, log analysis, and runbook generation
• Write basic automation scripts (Python or Bash) to support operational tasks
• Assist with monitoring dashboards and help surface insights using AI-powered observability tools on AWS (CloudWatch, New Relic, DataDog, etc.)
• Contribute to knowledge base articles, internal wikis, and process documentation
• Participate in team standups, incident reviews, and planning sessions to gain exposure to real-world CloudOps practices

Qualifications:

• Currently pursuing a degree in Computer Science, Information Technology, Software Engineering, or a related field
• Genuine curiosity about AI and how it can be applied to real-world technical problems
• Willingness to learn AWS on the job
• Basic programming exposure — Python, Bash, or any scripting experience is helpful
• Strong written communication skills for documentation and async collaboration
• A self-starter attitude with the ability to ask good questions and take initiative

Nice to Have

• Any hands-on experimentation with AI tools (ChatGPT, Copilot, API integrations, etc.)
• Exposure to Linux command line or basic networking concepts
• Interest in DevOps, SRE, or platform engineering as a career path

Salary: $ 24 per hour.

Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.