CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Junior Loan Processor is responsible for providing quality customer service by verifying necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer, loan officer, junior processor, senior processor and/or underwriter. The Junior Loan Processor collaborates with the training department for transition into a Senior Loan Processor.

This position primarily operates within Pacific Time zone working hours to support the West Coast region.

Job Responsibilities:

• Perform a thorough review and analysis of borrower’s credit, employment, income and assets as required by the loan program before submitting to underwriting.

• Assemble the complete loan package in proper order for underwriting.

• Verify all required documentation (pre-underwrite) in the file.

• Verify that an application is complete and accurate; prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents.

• Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.

• Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.).

• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.

• Verify that vendor orders are complete, invoices are received and in the applicant’s file.

• Manage pipeline by completing and submitting reports within allotted turn-around times.

• Assist set-up of loans.

• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC investors.

• Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for loans worked on and/or loans worked on from other transition team members.

• Available to work varying hours and overtime if needed.

Qualifications and Skills:

• High School diploma or equivalent.

• A minimum of 2 years’ residential mortgage experience.

• Experience with RESPA regulations.

• Encompass experience.

• Experience with mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.

• Excellent analytical skills.

• Excellent communication skills.

• Excellent prioritization and time management skills.

• Proficient in DU, LP, Microsoft Office & Windows.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.