Job Title: Training Coordinator
Location: Creighton Oaks Treatment Center – Conroe, TX
Position Type: Full-Time
Reports To: Program Director

Position Overview

The Training Coordinator is responsible for the full design, implementation, and management of the staff training and development program at Creighton Oaks Treatment Center (COTC). This role ensures that all employees are equipped with the competencies, knowledge, and skills required to provide high-quality, trauma-informed, and compliant care to youth. In accordance with 26 TAC §748 Subchapter D – Training Requirements, the Training Director coordinates pre-service orientation, continuing education, emergency preparedness, and specialized instruction such as Crisis Prevention Intervention (CPI) and Trust-Based Relational Intervention (TBRI).

The Training Coordinator works collaboratively with leadership and clinical teams to identify training needs, ensure regulatory compliance, and promote a culture of ongoing professional growth and operational excellence.

Minimum Qualifications

• Education: High School Diploma or GED (Required); Bachelor’s degree in Education, Human Services, or Organizational Development preferred
• Experience: Minimum of 5 years of experience in training, teaching, or professional development roles, with a focus on adult learning, behavioral health, or residential services preferred
• Skills: Strong organizational, communication, and facilitation skills; proven experience with traditional and digital training platforms
• Licensure: Valid Texas Driver’s License and reliable transportation preferred
• Technical Proficiency: Competent in Microsoft Office, training management systems, and data tracking tools
• Clearances: Must meet background check and training qualifications under TAC §745.615

Key Responsibilities

Training Program Development & Delivery

• Develop, schedule, and facilitate Pre-Service Training in compliance with TAC §748.1351–§748.1363, ensuring staff complete training before assuming job duties
• Ensure ongoing delivery and tracking of annual training hours as outlined in TAC §748.941 and §748.945, based on role-specific licensing requirements
• Provide or coordinate training in the following required content areas:
• Crisis Prevention and Intervention (e.g., CPI)
• First Aid and CPR certification (must be from an approved provider per DFPS standards)
• TBRI (Trust-Based Relational Intervention) or similar trauma-informed care model
• Emergency Behavior Intervention (EBI) protocols if applicable
• Emergency Preparedness and Fire Safety Plans
• Cultural Competency, Child Abuse Prevention, and Confidentiality Standards

Training Management & Compliance Monitoring

• Maintain an accurate training database or Learning Management System (LMS) to monitor staff training progress, due dates, renewals, and compliance status
• Review incident reports, performance evaluations, and internal audit findings to identify training gaps and inform revisions or refresher content
• Ensure that all training materials, sign-in sheets, quizzes, and evaluations are retained per recordkeeping standards in TAC §748.1405
• Submit quarterly training compliance summaries to the Program Director and participate in audits or inspections as required

Staff Development & Continuous Learning

• Introduce modern adult learning strategies such as blended learning, simulation training, and e-learning platforms to improve engagement and retention
• Conduct small group coaching, new hire mentorships, and supplemental refresher sessions as needed
• Use post-training assessments, staff feedback, and performance metrics to evaluate training effectiveness and adjust curricula
• Collaborate with department leaders to ensure training aligns with organizational goals, quality improvement initiatives, and service delivery standards

Administrative, Operational, and Compliance Support

• Participate in leadership and administrative meetings, contributing to program planning, staff development strategy, and performance improvement
• Report any suspected child abuse or neglect to DFPS immediately, in compliance with TAC §748.1015, and support all investigations or reviews
• Submit work orders and maintain training environments in clean, safe, and operational condition
• Uphold confidentiality, professionalism, and culturally responsive practices across all training content and delivery methods
• Ensure the training program remains current with DFPS rule changes and internal policy revisions; update manuals and presentation materials accordingly

Core Competencies

• Knowledge of DFPS Licensing Requirements and HHSC training rules for General Residential Operations
• Experience developing and managing adult learning programs
• Strong interpersonal skills for coaching and team development
• Excellent communication skills—both written and verbal
• Trauma-informed care orientation and cultural humility
• Capacity to handle multiple priorities, maintain training schedules, and meet regulatory deadlines

Work Environment & Conditions

• Office and classroom settings with flexibility for in-person, virtual, and hybrid training delivery
• Occasional lifting, standing, and use of audiovisual equipment
• May require evening or weekend availability for onboarding or training cycles

Equal Opportunity Statement

Creighton Oaks Treatment Center is an Equal Opportunity Employer that complies with all applicable federal and state laws prohibiting discrimination. COTC fully adheres to all licensing and employment requirements of the Texas Administrative Code Title 26, Chapter 748, as governed by the Texas Health and Human Services Commission

Pay: From $26.50 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person