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Provide Tier 3 and Tier 4 engineering support for all Networks, including hardware and process management, architecture, design, configuration.…
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Responsibilities (Essential Functions)
Install, configure, and maintain network hardware and software, including routers, switches, firewalls, wireless LAN controllers, and wireless access points, ensuring scalability and high availability.
Monitor and analyze network performance and availability; proactively identify and resolve issues to ensure high reliability and uptime.
Manage LAN, WLAN, and internet connectivity across a large, complex campus environment.
Develop and enforce robust network security strategies, including firewalls, intrusion detection/prevention systems, and access controls aligned with industry best practices.
Plan and execute regular network maintenance, upgrades, and patching to ensure resilience, stability, and compliance.
Troubleshoot network outages and performance problems; provide timely resolution and detailed root-cause analysis
Maintain accurate network documentation, including topology diagrams, technical configurations, and standard operating procedures.
Support user connectivity issues and collaborate with IT staff to resolve escalated problems.
Ensure backup, redundancy, and disaster-recovery capabilities for critical network infrastructure.
Evaluate emerging networking technologies and recommend improvements
Collaborate with vendors and service providers to resolve service issues and maintain SLAs for shared tenant services.
Ensure compliance with organizational policies, industry standards and applicable security frameworks
Participate in capacity planning and performance optimization for core network services.
Utilize network monitoring and automation tools (e.g., SNMP, NetFlow, scripting) for proactive management.
Other duties as assigned.
Education Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience Requirements
Minimum 7 years of progressive experience in designing, implementing, and administering enterprise data networks with stringent high-availability and security requirements.
Expert-level proficiency in core networking protocols and services, including TCP/IP, DNS, DHCP, VLANs, routing, and advanced switching technologies.
Demonstrated hands-on experience with enterprise-grade firewalls, VPN solutions, and implementation of comprehensive network security best practices.
In-depth knowledge of structured cabling systems (copper and fiber) including adherence to industry standards and best practices for cable management.
Familiarity with redundancy, failover, and disaster recovery strategies for network infrastructure.
Strong documentation skills, with the ability to produce accurate and detailed network diagrams, configuration standards, and technical records.
The minimum salary is $85K and the max salary is $90K.
$85K – $90K/yr (Employer provided)
$88K
/yr Median
Greenville, SC
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