As the Manufacturing Operations Manager you will be running a manufacturing shop that creates cabinet substrates for outdoor kitchens, fireplaces and fire pits. You need to have some experience working with your hands and take pride in excellent work created by you. You will be the point of the spear in making sure that all products leaving the factory are manufactured correctly. This is a hands-on position where you will need to be able to review custom welding projects for fit and finish. You will be able to coordinate workers and keep workflow moving in an efficient manner.

Additional responsibilities include: supporting daily business operations, customer service, Quoting custom cabinet projects with attached Sketchup Drawings (CAD), order processing, production coordination, shipping logistics, with some light accounting.

Essential Duties and Responsibilities

Customer Service & Sales Support

· Answer incoming customer inquiries regarding products, orders, quotes, and general inquiries.

· Create product drawings (Sketchup Program) based on customer-submitted designs and specifications.

Order Processing & Administration

· Enter customer purchase orders into QuickBooks.

· Generate and print packing slips and work orders for production.

· Create purchase orders for materials and products as needed.

· Invoice completed customer orders after shipment.

Production Coordination

· Coordinate with shop personnel to ensure timely production and completion of customer orders.

· Provide production teams with work orders, labels, kit details, and instruction manuals as needed.

· Verify completed orders against work orders and packing slips prior to shipment.

Shipping & Logistics

· Process shipment information through distributor and customer shipping portals.

· Schedule freight carriers and shipping services using approved carrier websites and systems.

· Print and apply shipping labels, tracking documentation, and order identification materials.

Human Resources & Payroll Support

· Track employee timecards and maintain payroll spreadsheets to be sent to accounting for processing.

General Office Administration

· Retrieve, sort, scan to distribute incoming mail.

· Follow filing procedures.

· Assist with special projects and administrative tasks as assigned.

· Support day-to-day office operations to ensure efficient workflow.

Required Qualifications

· High school diploma or equivalent required; associate degree preferred.

· Minimum 5 years of experience in customer service, office administration, field operations.

· Experience using QuickBooks for order entry, invoicing and accounts payable.

· Proficiency with Microsoft Office, including Excel and Word.

· Strong organizational and multitasking abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and collaboratively with production teams and management.

· Strong attention to detail and accuracy.

· Ability to run a manufacturing/shipping environment, directing employees to produce excellent results.

Preferred Qualifications

· Experience in manufacturing, cabinetry, construction, or product distribution environments.

· Knowledge of freight shipping, logistics, and carrier scheduling.

· Experience reading or creating basic product drawings and specifications.

· Familiarity with distributor portals and e-commerce order processing.

Physical Requirements

· Ability to move throughout office and production areas regularly.

· Ability to lift and carry up to 50 pounds occasionally.

· Ability to inspect products and shipments in warehouse or shop environments.

Employment Type

Full-Time

Reports To

Management Team

Note:

Benefits include 6 paid major holidays after meeting 90 day mark. 1 weeks vacation after 1 year.

We do not provide health care or retirement account benefits at this time.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and values diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable law.

Pay: $52,000.00 - $58,000.00 per year

Work Location: In person