ABOUT CASSIDA

Cassida Corporation is a leading manufacturer and distributor of professional currency handling equipment — including bill counters, coin counters, and counterfeit detection devices — trusted by businesses, financial institutions, and retailers across North America. With a nationwide distribution network spanning Amazon, authorized dealers, and wholesale partners, Cassida is recognized as a premium brand in the cash management industry.

We are a fast-growing, results-driven team based in San Diego, and we take pride in the quality of both our products and our people.

POSITION OVERVIEW

We are looking for a skilled and detail-oriented Repair Technician to join our in-house service team in San Diego. In this role, you will be the technical expert responsible for diagnosing, repairing, calibrating, and quality-testing Cassida currency handling equipment returned by customers and dealers across the country.

You will work hands-on in our facility, handling a high-quality queue of returned units — from bill counters and coin sorters to counterfeit detectors — and ensuring every repaired device leaves our shop in peak condition. This is not a field service role. It is a precision-focused, in-house position for someone who takes genuine pride in technical craftsmanship and efficient turnaround.

If you have a strong background in electronics and electromechanical repair, a methodical approach to troubleshooting, and a drive to deliver quality work — this role is built for you.

WHAT YOU WILL DO

• Receive, inspect, and log returned equipment, documenting initial condition and reported failure for every unit
• Diagnose malfunctions using multimeters, oscilloscopes, and other diagnostic tools — identifying root cause at the component level
• Perform PCB-level repairs including soldering, desoldering, and replacement of electronic components (through-hole and SMD)
• Repair and service electromechanical assemblies including motors, sensors, rollers, belts, and drive systems
• Calibrate repaired units to factory specifications and conduct full post-repair functional testing
• Test counterfeit detection performance across all sensor types to verify compliance with Cassida quality standards
• Process both warranty and non-warranty repairs within established turnaround time targets
• Maintain accurate repair records, including failure codes, parts used, labor time, and resolution outcomes
• Identify recurring failure patterns across product lines and communicate findings to the Product and Technical Support teams
• Support parts inventory management — track component usage, flag low-stock items, and maintain an organized workbench
• Provide clear technical communication to the customer service team regarding repair status, findings, and timelines

WHAT WE ARE LOOKING FOR

Required

• 2+ years of hands-on experience in electronics repair, electromechanical systems, or a related technical discipline
• Proficiency in PCB-level diagnosis and repair, including soldering and desoldering (through-hole and SMD)
• Ability to read and interpret electrical schematics, wiring diagrams, and technical service manuals
• Hands-on experience with diagnostic tools including multimeters, oscilloscopes, and bench test equipment
• Strong mechanical aptitude — experience servicing motors, sensors, belts, rollers, and precision mechanical assemblies
• Methodical, organized approach to troubleshooting — you diagnose root cause, not just symptoms
• Ability to manage a queue of open repair jobs, prioritize effectively, and meet turnaround targets
• Clear written communication skills for repair documentation and cross-team coordination

Preferred

• Prior experience repairing currency handling equipment, banking devices, POS systems, or similar commercial electromechanical products
• Familiarity with counterfeit detection technology (UV, magnetic, infrared sensors)
• Associate degree, vocational certification, or military technical training in Electronics Technology, Electrical Engineering, or related field
• Experience with warranty processing and repair tracking systems

WHAT WE OFFER

• Competitive compensation commensurate with experience
• Health, dental, and life insurance
• 401(k) retirement plan
• Paid vacation and sick leave (after 90-day probationary period)
• Stable, full-time, on-site position in our San Diego facility
• A direct role with real impact — your work keeps Cassida products performing at the standard our customers expect
• Clear path for growth as the company scales

Background check required. Work location: In person — San Diego, CA.

Pay: $25.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person