The Patient Relations Specialist require experience in customer or patient services, intake, medical records systems, computer or data entry skills, and excellent communication and people skills. The Patient Relations Specialist must be familiar with medical records, CommunityCare, Medicaid, and other third-party insurance carriers, and must have excellent communication skills. Knowledge of patient management software, collections, LINKS, KidMed, and patient flow is helpful.

The Patient Relations Specialist is responsible for patient registration, answering telephone calls, patient scheduling, follow up, verifying insurance eligibility, and assisting with patient billing and medical records, copying, filing, and printing reports.

Requirements * At least one (1) year experience or training from a program or school specializing in medical billing and data entry. General knowledge of accounting (bookkeeping) and understanding of how they relate to invoices.

Benefits * COMPANY PROVIDED SHARED COST OF HEALTH INSURANCE PLANS FOR EMPLOYEE ONLY (MEDICAL, DENTAL AND VISION). * SHARED COST OF LIFE INSURANCE PLAN FOR EMPLOYEE ONLY. * SHARED COST OF RETIREMENT PLAN * ANNUAL LEAVE AND SICK LEAVE ACCRUED BIWEEKLY

Education * HIGH SCHOOL DIPLOMA OR EQUIVALENT (GED) * TRAINING FROM A PROGRAM OR SCHOOL SPECIALIZING IN MEDICAL BILLING AND DATA ENRTY

Benefits:

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Computer/Medical Records Skills: 1 year (Required)

Medical scheduling: 1 year (Required)

About EXCELth INCORPORATED

EXCELth, Incorporated is a private, non-profit organization established in 1991, with a mission to improve community healthcare access, reduce health disparities, and enhance health outcomes. Governed by a consumer board and funded by the U.S. Department of Health and Human Services as a Federally Qualified Health Center (FQHC), EXCELth initially operated in New Orleans but expanded to include Baton Rouge after Hurricane Katrina to meet the primary care needs of displaced individuals. Today, EXCELth runs three health centers and a family dental center in Orleans Parish, in addition to a behavioral health program in East Baton Rouge Parish, effectively acting as a "medical home" for the community. Our services cover a wide range from pediatrics to geriatric care and include behavioral health, dental, pharmacy, and wellness programs. EXCELth is dedicated to delivering quality, affordable primary care while actively engaging patients and their families in the healthcare process.