About Rivas & Associates

Rivas & Associates is more than a law firm. We are a mission-driven team committed to making a real difference in people’s lives. Our focus is on delivering top-tier legal services with compassion, clarity, and respect. As we continue to grow, we are looking for passionate professionals who want to be part of something bigger - a collaborative, fast paced environment where your work has purpose and your ideas matter. Join us in helping clients navigate life changing legal moments with confidence and care.

Job Overview:

In this role, you’ll work closely with case managers to secure and finalize essential client documentation, assemble comprehensive case packets, and prepare clients for critical consular appointments. With a sharp eye for detail and a commitment to efficiency, your work will directly contribute to building the strongest possible cases for our clients.

What You’ll Do:

• Process and finalize new client accounts within a 24-hour timeframe, ensuring a smooth and welcoming start.
• Secure all necessary documentation from clients within two weeks through an efficient collection process.
• Create and organize client files, ensuring all information is up-to-date and accurate.
• Coordinate and manage external records requests, ensuring timely acquisition of crucial documentation.
• Handle client communication efficiently and securely, adhering to established mailing protocols.
• Physically assemble case packets, complete final checklists, and ensure cases are mailed promptly.
• Schedule and prepare clients for their consular appointments, helping them feel informed and supported.
• Conduct necessary research to support case preparation and strengthen case outcomes.

Who You Are:

• You have a meticulous eye for accuracy, ensuring every document is clear, correct, and complete.
• You can manage multiple tasks, meet deadlines, and maintain order in a fast-paced environment.
• You understand the importance of client communication and are dedicated to supporting their journey.
• You thrive in a team environment and enjoy working closely with others to achieve shared goals.
• You’re able to handle a variety of tasks and responsibilities, staying flexible as new needs arise.

Why Join Us?

• Be part of a mission-driven immigration law firm making a meaningful impact on clients’ lives.
• Work in a supportive, collaborative environment where your contributions are valued.
• Gain experience and growth opportunities in the legal field, learning alongside a team committed to excellence.

Note to Recruiters and Third-Party Agencies:
We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process.

Background Check Requirement:

A background check is required for this position.

Candidates must have legal authorization to work in the United States. Employment eligibility will be verified through E-Verify.

Equal Opportunity Employer Statement:

Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Profit sharing
• Tuition reimbursement
• Vision insurance

Experience:

• Legal administrative: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person