We're Not Just Looking for an Employee. We're Looking for the Missing Piece.

At Big Tex Stone, we move fast, we serve with pride, and we hold ourselves to a standard that most companies only talk about. Our showroom is busy, our customers deserve the best, and right now — there's a seat at our front desk with your name on it.

This isn't a sit-down-and-answer-phones job. This is a leadership opportunity from Day One — for someone who's ready to own their role, grow into it, and help shape what this team becomes.

If you're dependable, driven, solutions-focused, and hungry to prove yourself — we need to hear from you today.

What You'll Do

• Be the face of Big Tex Stone — greeting customers, answering calls, and delivering a front-desk experience that reflects our core values every single time
• Handle a high-volume environment with professionalism and calm — you don't rattle, you resolve
• Drive sales and upsell products with confidence and genuine customer knowledge
• Keep the showroom clean, stocked, and guest-ready at all times
• Monitor and manage inventory and supply ordering so nothing falls through the cracks
• Build and maintain processes and reports that track your own KPIs and contribute to overall company performance
• Serve as a right-hand partner to the Operations Manager — supporting leadership, solving problems, and thinking two steps ahead
• Use our training tools and onboarding materials to stay sharp on company policies, procedures, and standards
• Set the standard that future team members will learn from — this role is a model, not just a seat

Who You Are

• Dependable — you show up, follow through, and your word means something
• Self-motivated — you don't wait to be told what needs doing; you see it and handle it
• Accountable — you own your results, including the ones that need improvement
• Solutions-oriented — when a problem shows up, you show up with options
• A natural communicator — professional on the phone, personable in person, clear in writing
• Organized and detail-driven — you build systems, not chaos
• A team player with a leader's mindset — you collaborate AND you elevate the people around you
• Bilingual -This is a requirement.

The Path Forward

This role begins as Customer Service Associate, with a structured 90-day training period.

For the right person, that title changes.

After 90 days, a strong performer will be considered for elevation to Front Desk Supervisor — with increased responsibility and recognition to match.

We promote from within. We invest in our people. And we're looking for someone who's ready to grow with us.

Why Big Tex Stone

• A tight-knit, high-performing team that takes pride in what we do
• A workplace built on clear values — not just posted on the wall, but lived every day
• Real growth potential for someone who earns it
• A leadership team that sees your effort and rewards it

Apply Now — We're Moving Fast

The right person for this role exists, and we're not stopping until we find them.

If you're reading this and thinking "that's me" — don't wait.

Submit your resume and a brief note on why you're the right fit for Big Tex Stone.

We review applications quickly and reach out to top candidates fast.

Big Tex Stone is an equal opportunity employer. We hire based on character, capability, and core values.

Pay: $18.00 - $21.00 per hour

Application Question(s):

• Are you familiar with RapidPOS - Sharepoint?

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person