Meet the team:

We're looking for a Senior Manager to lead the North America e-commerce engineering team within our Commercial Technology organisation. This team builds and operates the digital commerce platform serving a global medical devices business across 15 countries.

This is a hands-on technical leadership role. You'll manage a distributed team of talented full-stack developers, own delivery execution for the NA region, and make technical decisions that shape how we build, deploy, and scale a modern headless commerce platform. Your team will respect you because you've done the work — you know what good architecture looks like, you've shipped production systems under pressure, and you can hold your own in a design review.

Where you come in:

• Lead a team of 8–10 engineers distributed across all US timezones, delivering e-commerce features, platform improvements, and production operations
• Own technical delivery for the NA region — feature work, bug fixes, platform health, and production readiness
• Partner with the Platform Architect on architectural direction, implementation strategy, and technical trade-offs
• Manage delivery execution across concurrent workstreams: feature team enhancements, project pod delivery, and platform reliability
• Navigate scope, budget, and timeline trade-offs on IT projects — you know how to descope without gutting value, negotiate timelines with stakeholders, and protect the team from overcommitment
• Coordinate with cross-functional stakeholders including Business Analysts, Product Leads, and the Feature Team Lead to ensure work flows cleanly from requirements through to production
• Drive engineering quality: code review standards, testing practices, deployment safety, and operational hygiene
• Represent the team's technical perspective in governance forums (SRBs, EA reviews, vendor discussions)
• Grow your people — career development, performance management, skill-building, and retention for a high-performing remote team

What makes you successful:

You started your career writing code. You've built production systems, debugged distributed failures, and shipped under deadlines. That foundation shows in how you lead — you ask the right questions in design reviews, you spot architectural risk early, and your team trusts your judgment because they know you've been where they are.

Required technical experience:

• Deep, hands-on experience with headless/composable commerce architectures — not just familiarity, but having built or operated platforms using these patterns
• Direct experience with at least three of the following: CommerceTools (or equivalent headless commerce platform), Next.js, Netlify (or equivalent edge/CDN deployment), CyberSource or similar payment processors, Fluent Commerce or equivalent OMS, Apigee or similar API gateway
• Working knowledge of Google Cloud Platform (Cloud Run, Cloud Functions, Pub/Sub, BigQuery)
• Understanding of event-driven architectures, orchestration patterns, and the trade-offs between monolithic and composable systems
• Comfort with CI/CD pipelines, trunk-based development, and deployment automation
• Experience with multi-locale/multi-region platforms — internationalisation, locale-specific business logic, and the complexity that comes with serving 15+ countries from a shared codebase

Management Experience:

• Minimum 3 years in engineering management, with a clear progression from individual contributor to leadership
• Experience managing teams of 8+ engineers in a fully remote, geographically distributed model
• Proven ability to manage delivery across multiple concurrent workstreams without sacrificing quality or burning out the team
• Track record of navigating IT project trade-offs — you've negotiated scope against budget and timeline, you've managed stakeholder expectations when constraints shift, and you've made hard calls about what to cut
• Experience with governance processes (architecture review boards, security reviews, vendor evaluations) — you know how to work within these structures without letting them become blockers
• Demonstrated ability to grow engineers — you've coached people into promotions, helped struggling performers improve, and built teams people want to stay on

Working Style:

• Comfortable leading a larger team (8–10 direct reports) without relying on middle-management layers — you manage directly, you know your people, and you stay close to the work
• Effective across timezones — you structure communication, documentation, and decision-making for async-first collaboration
• You default to clarity over consensus — you make decisions, communicate them, and adjust if you're wrong
• You protect the team's delivery capacity from organisational noise — meetings, governance overhead, and ambiguous requests get filtered before they reach the engineers

Nice to Have:

• Experience with medical devices, healthcare, or regulated industries
• Familiarity with Oracle ERP (EBS or Fusion) integration patterns
• Experience standing up orchestration or BFF layers in a composable architecture
• Background in contract testing (Pact or equivalent) or test automation strategy
• Experience partnering with offshore delivery teams

Why This Role:

• You'll own the technical delivery function for the highest-velocity region in the organization
• The platform is mid-transformation — headless commerce, orchestration layer, modern CI/CD — and you'll shape how it's built
• The team is talented, motivated, and wants strong technical leadership — not project management dressed as engineering management
• You'll work alongside a dedicated Platform Architect, Product Leads, and BAs — the supporting structure exists to let you focus on people and delivery

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 15-25%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree in a technical discipline with 13+ years of industry experience
• 5-8 years of previous people management experience
• Extensive knowledge of and experience with eCommerce platforms and services
• Prior experience as an individual contributor, specifically a Software Engineer in the past

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.