Product Engineer

Job Description

COMPANY OVERVIEW:

Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what’s possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. We have the largest portfolio in the industry and can meet the highest load testing standards with our intelligent SIGMA load bank control system.

POSITION SUMMARY:

Provides engineering and technical support for Service Center operations related to customer equipment repairs, refurbishments, upgrades, and modifications. Evaluates existing and legacy equipment to determine repair feasibility, technical requirements, compatibility of replacement components, and overall scope of work. Works closely with Service, Operations, Sales, and Customers to develop practical engineering solutions that support turnaround time, quality, and profitability objectives.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

· Reviews customer equipment, drawings, specifications, and historical records to determine repair, retrofit, or modification feasibility.

· Evaluates obsolete and legacy equipment designs to identify technical limitations, compatibility concerns, and viable engineering solutions.

· Creates and revises mechanical and electrical documentation, bills of materials (BOMs), repair instructions, and modification packages as required.

· Supports Service Center personnel by providing technical guidance during teardown, troubleshooting, repair, testing, and rebuild activities.

· Works directly with Operations and Production teams to resolve technical issues impacting service schedules, repair quality, or customer requirements.

· Interfaces with customers, vendors, and internal departments to clarify technical requirements and recommend repair or upgrade options.

· Assists in identifying replacement components, reverse engineering requirements, and alternative solutions for discontinued or unavailable parts.

· Reviews engineering changes and assesses impact to existing field equipment and serviceability.

· Supports quoting activities by evaluating technical scope, labor requirements, material needs, and engineering risk associated with repair or modification work.

· Ensures all repair and modification activities comply with applicable engineering standards, safety requirements, and company procedures.

· Participates in root cause analysis and continuous improvement efforts related to recurring equipment failures and service issues.

· Maintains accurate engineering documentation and service records for completed projects and customer equipment history.

MINIMUM QUALIFICATIONS:

· Strong mechanical and/or electrical troubleshooting aptitude.

· Ability to evaluate existing equipment designs and determine practical repair or modification solutions.

· Strong analytical and problem-solving skills with attention to technical detail.

· Effective communication skills with the ability to work cross-functionally between Engineering, Operations, Sales, and Customers.

· Ability to manage multiple projects and priorities in a fast-paced service environment.

EDUCATION, SKILLS, AND EXPERIENCE:

Education:

· 4 year engineering degree required

Skills

· Demonstrated problem solving expertise

· Creative and flexible personality to work through changing responsibilities and customer requirements

· Excellent written/verbal communication skills required to interface with customers and vendors

Experience

· Five or more years of professional experience with OEM design activities using mechanical design software packages and 3D modeling software, meeting schedules, and providing technical support

· Comprehensive understanding of seismic, wind and vibration calculations to support equipment designs (IBC)

· Understanding of airflow, thermodynamics, and sound level dynamics (including measurement and instrumentation)

COMPUTER SKILLS:

· Specific knowledge of AutoCAD, JDE, and Microsoft Applications

Pay: $95,000.00 - $120,000.00 per year

Work Location: In person