Do you have experience in sales, customer service, or call center?

Become a Financial Credit Expert. We will train you.

Apoyo Financiero, Inc. is hiring bilingual talent for our Santa Ana branch.

This opportunity is ideal for bilingual candidates with experience in sales, customer service, call center, collections, retail, cashier, or direct customer-facing roles.

Previous financial services experience is not required. At Apoyo Financiero, we provide complete training in the credit cycle, financial education, and responsible credit history management.

We are looking for individuals who want to do more than sales or customer service. We are looking for people who want to grow and become Financial Credit Specialists.

Through your work, you will help our community cover financial needs, reach important goals, fulfill dreams, and learn how to make better financial decisions to protect and build their credit history.

Our commitment goes beyond offering financial products. We are here to guide, educate, and support our community with respect, responsibility, and empathy.

At Apoyo Financiero, we provide the training and continuous development you need to build a stable career in the financial services industry.

Ideal Candidate:

• Previous experience in sales, customer service, call center, collections, retail, cashier, or customer-facing roles.
• Bilingual English/Spanish.
• Enjoys working with goals, follow-up, and customer service.
• Able to explain information clearly, professionally, and respectfully.
• Interested in helping the community through financial education and responsible guidance.
• Desire to grow within a stable company.
• Continuous training and development.
• Real internal growth opportunities; at Apoyo Financiero, 98% of our leadership has grown from within the company.

Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees.

Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.

Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. Internal promotions are part of our culture; we invest in training and leadership development to support long-term career growth. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.

Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States—California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.

We are also a certified Community Development Financial Institutions Fund (CDFI), a designation that recognizes our commitment to responsibly serving underbanked communities through fair, transparent, and ethical lending practices.

In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees’ time are fundamental to a healthy and respectful workplace.

Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect—where doing things the right way is part of who we are.

PRE-EMPLOYMENT SCREENING, WORK AUTHORIZATION & ID VERIFICATION

Employment is contingent upon successful completion of job-related pre-employment screening(s), as applicable and permitted by law. Any screening involving criminal history (if applicable) is conducted only after a conditional offer of employment.

For identity verification purposes, acceptable identity documents include a government-issued photo ID (e.g., state ID, passport, or driver’s license). A driver’s license is not required for this position.

Apoyo Financiero participates in E-Verify, operated by U.S. Citizenship and Immigration Services (USCIS), and uses it only in the time and manner permitted by law.

Reasonable Accommodation: Apoyo Financiero provides reasonable accommodations in accordance with applicable law.

EQUAL OPPORTUNITY EMPLOYER

We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by law.