Corporate Functions

Facilities Lead, AMS

Location
:

San Jose

Employment Type
:

Regular

Job Code
:

A121523

Responsibilities

Real Estate and Facilities (RE&F), a division of the Corporate Services department, was established in June 2015. Since then, RE&F has grown alongside our organization, managing a vast global footprint. Our meticulous management model encompasses the entire real estate lifecycle, from space planning and transaction management to project management, facilities management, and office EHS. With a passion for innovation and a commitment to excellence, we strive to create inspiring spaces that foster collaboration and unleash the full potential of our teams.

We are seeking an experienced and dynamic Facilities Lead to oversee a team of skilled professionals dedicated to delivering exceptional service. As the head of the Facility Management Team, you will be responsible for providing top-tier customer service to internal employees and ensuring that all AMS properties comply with local, state, and federal regulations. The ideal candidate will have a proven track record in scaling operations, managing complex office expansions, and overseeing transition projects in a fast-paced, high-growth environment.

Responsibilities:

• Facility Management Strategy: Develop and implement comprehensive facility management strategies that align with business goals and operational efficiency. Drive continuous improvement and innovation in facility management processes, bringing top-tier FM strategy and industry best practices.
• Budget & Resource Forecasting: Forecast resource requirements, develop annual budgets, and implement staffing models to meet operational demands. Ensure timely expense management and payment processing.
• Policy & Process Development: Establish and maintain clear policies and processes that ensure efficiency, consistency, and compliance in all facility management activities.
• Real Estate Strategy Alignment: Align real estate strategies with lease obligations, contractual agreements, and vendor service expectations. Build and maintain strong landlord relationships to support organizational objectives.
• Facility Services & Operations: Lead comprehensive facility services to support and enhance business performance across our real estate portfolio in North and South America.
• Building Maintenance & Engineering: Oversee building maintenance and engineering operations, ensuring adherence to industry best practices. Manage portfolio operating expenses and capital investments.
• Asset Management: Oversee the management of physical assets, ensuring optimal use, lifecycle management, and cost-efficiency. Implement strategies to extend asset lifespan while reducing costs.
• Sustainability Initiatives: Drive sustainability initiatives across the facilities, working to minimize the environmental footprint. Ensure compliance with sustainability regulations and contribute to achieving corporate sustainability goals.
• Cross-Functional Collaboration: Work with legal, procurement, finance, and accounting teams to optimize vendor performance through effective service agreements. Produce monthly reports to monitor activities, budgets, and KPIs.
• EHS & Workplace Safety: Partner with Environmental, Health, and Safety (EHS) teams to promote safe, inclusive, and compliant workplaces.
• Portfolio Strategy Evaluation: Evaluate portfolio strategies with planning teams, providing recommendations on real estate assets to support business growth.
• Leadership Development: Develop and mentor the next generation of facility management leaders. Define and track progress toward team goals, objectives, and key deliverables.
• Integrated Solutions & Collaboration: Collaborate with cross-functional teams (real estate, project management, space planning, EHS, physical security, IT, workplace, travel, and operations) to drive integrated solutions.

Qualifications

Minimum Qualifications:

• 5+ years of leadership experience in facility management, overseeing large-scale real estate portfolios in North America.
• Proven success in managing and developing high-performing teams.
• Strong knowledge of local, state, and federal regulations related to building operations, safety, and compliance.
• Experience in budget management, capital planning, and financial oversight.
• Demonstrated expertise in leading complex office expansion, relocation, and transition projects.
• Excellent stakeholder management skills, with experience working alongside senior leadership, vendors, and cross-functional teams.
• Proficiency in facility management software and data reporting tools.

Preferred Qualifications:

• Experience managing real estate portfolios across both North and South America.
• Expertise in contract negotiation, vendor management, and service-level agreement (SLA) enforcement.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Background in sustainability practices and environmental regulations.
• Bachelor’s degree in facilities management, real estate, business administration, or a related field. A Master’s degree or relevant certifications (e.g., CFM, FMP, LEED) are a plus.

If you’re a results-driven, resourceful, and innovative leader with a passion for facility management, asset management, sustainability, and strategy development, we encourage you to apply for this exciting opportunity to make an impact in a fast-paced and expanding organization.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $132000 - $216000 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request