Island Movers

Job Description

POSITION: HGO Helper - Base Pay Plus $450 Monthly Incentives

DEPARTMENT: Household Goods Oahu (HGO)

REPORTS TO: HGO Operations Supervisor

POSITION SUMMARY:

Responsible for the loading and off loading of customers’ goods/belongings and for the safe transport of all items from point of origin to the point of destination while providing excellent customer service.

ESSENTIAL DUTIES:

• Designated as the lead person for jobs requiring a crew of 3 or more helpers and serves as the primary contact for the Company while on the job site.
• Directly responsible for the safety of the crews while on job assignments.
• Must have the knowledge and capability to perform all job types.
• Perform other duties as directed by the HGO General Manager.

REQUIRED QUALIFICATIONS:

Education:

· Possess a High School Diploma or equivalent

Experience/Skills/Knowledge:

· Applicable license for the job (Medcard, Type 4, CDL-A, CDL-B)

· 1 year of freight/transportation background

· Be familiar with Oahu streets and geographical locations

· Be organized, detail-oriented, and able to multi-task

· Possess strong interpersonal skills in dealing with all levels of employees, and customers

o Ability to persuade and negotiate terms with staff, and customers

o Ability to deal with frustrated customers to remedy concerns while providing excellent customer service

· Possess excellent decision-making skills with quick responsiveness to customers

· Strong understanding of risk management

PREFERRED QUALIFICATIONS:

Experience/Skills/Knowledge:

· Be able to manage people and give direction in order to complete tasks on time and in a safe manner

· Knowledge of vehicular maintenance and/or operating equipment, i.e., forklifts, tractors

MENTAL, PHYSICAL and COMMUNICATION REQUIREMENTS:

• Must be able to do tedious and detailed work daily
• Required to complete multiple priorities with time-sensitive deadlines
• Work under minimal supervision and high-pressure environments
• Apply logic and reasoning to solve complex problems
• Use sound judgment and discretion in performing work duties and working cooperatively with others
• Must be flexible and able to adapt to change
• Requires excellent oral and written communication skills
• Requires long periods of being on the road
• Requires constant lifting/carrying of 50 lbs. or more, bending, climbing stairs, walking through customer’s premises and ensuring safety measures are followed.
• Understand and enforce Company’s safety program.

WORKING CONDITIONS:

• Primarily outdoors, with constant time on the road, loading and unloading customers’ goods.

NORMAL WORK HOURS:

• May require working overtime, on weekends and holidays per direction of HGO Dispatchers.

GUIDELINES:

• Follows and adheres to all internal policies and procedures, House and Safety Rules, and any employee guidelines if applicable.
• Execute goals and direction provided by HGO Dispatchers.

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

EOE/AAP M/F/D/V

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Work Location: In person