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CareCentrix
3.3
Account Management Director
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CareCentrix

3.3

Account Management Director

United States

$130K - $150K (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Overview:

The Account Management Director is a senior individual contributor responsible for leading a portfolio of CareCentrix’s most strategically significant health plan clients. These partners operate across multi-state footprints and leverage multiple CCX solutions, creating the opportunity to manage complex, high-value relationships while developing deep product and industry expertise.

This role requires a deeply client focused leader, someone who genuinely lives and breathes client relationships, instinctively anticipates client needs, and builds trust at every interaction. You will serve as a trusted advisor to executive stakeholders while owning the strategic direction, performance, and growth of your accounts—balancing client goals with CareCentrix’s business objectives to deliver measurable outcomes.

Success in this role is defined by exceptional client retention, expansion of existing partnerships, and the ability to translate evolving client needs into actionable strategies that generate sustained, mutual value.

Responsibilities:

Own the strategic leadership of a defined portfolio, establishing a multi-year vision aligned to client objectives, retention, and revenue growth
Serve as a trusted executive advisor, building and maintaining deep C-suite relationships that drive long-term partnership value
Develop and execute comprehensive account plans that clearly articulate value, guide renewals, and identify expansion opportunities
Leverage a strong understanding of client business models, contracts, and financial drivers to proactively identify risks and growth opportunities
Apply financial and performance analytics to evaluate account health, profitability, and value realization for both the client and organization
Provide strategic oversight of account execution, ensuring cross-functional alignment and delivery against contractual commitments
Act as an executive sponsor for key client initiatives, influencing priorities and outcomes across operations, clinical, product, and technology teams
Lead complex negotiations, escalations, and risk mitigation efforts with a focus on preserving relationships and long-term trust
Translate client strategies into internal priorities, aligning stakeholders and driving accountability across the organization
Facilitate executive-level governance forums including Joint Operating Committees (JOCs), business reviews, and strategic planning sessions
Analyze market trends, performance data, and industry dynamics to inform client strategy and decision-making
Oversee implementation and integration efforts, ensuring coordinated execution across internal and external stakeholders
Mentor and guide Lead and Senior Account Managers, elevating strategic thinking, financial acumen, and best practices across the team

Qualifications:

Bachelor’s degree or equivalent experience
8+ years of healthcare industry experience, with specific exposure to managed care and the health plan space. DME and/or network management experience preferred
Proven success managing complex, enterprise-level client relationships with accountability for retention, growth, and performance outcomes
Demonstrated ability to build trusted, executive-level client relationships and influence senior stakeholders internally and externally
Strong financial acumen, including experience with P&L management, margin optimization, and contract economics
Advanced analytical skills with the ability to translate data into strategic insights and actionable plans
Expertise in account planning, client strategy development, and navigating complex organizational environments
Exceptional executive communication and facilitation skills, with experience leading high-stakes discussions and negotiations
Experience with CRM tools and advanced proficiency in Excel and PowerPoint
Strong data governance mindset, ensuring accuracy and integrity to support decision-making and client outcomes
Demonstrated leadership presence as a senior individual contributor, including mentoring, coaching, and influencing cross-functional teams

What We Offer:

What We Offer:

Pay Range: $130000 – $150000 / year plus corporate bonus incentive. The pay range included in this posting reflects future growth / earning potential.
Benefits: Medical, Dental, Vision, 401(k) with company match, HSA employer contributions, Dependent Care FSA employer contribution, Paid Time Off, Personal/Sick Time, Paid Parental Leave, and more.
Award winning culture: Keeps our company values at the heart of everything we do: We Care; We Do the Right Thing; We Strive for Excellence; We Think BIG; We Take our Work Seriously, Not Ourselves.

#IDCC

CareCentrix maintains a drug-free workplace.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.

CareCentrix accepts applications on an ongoing basis until a candidate is identified.

See company reviews

Base pay range

The minimum salary is $130K and the max salary is $150K.

$130K – $150K/yr (Employer provided)

$140K

/yr Median

United States

If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.

Working here doesn’t have to be a secret

3.3

Recommend to a friend
Approve of CEO
CEO: Haley Sofiane
5 Ratings

CareCentrix

3.3

Account Management Director

United States

$130K - $150K (Employer provided)

CareCentrix

3.3

Account Management Director

United States

$130K - $150K (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Overview:

Responsibilities:

Own the strategic leadership of a defined portfolio, establishing a multi-year vision aligned to client objectives, retention, and revenue growth
Serve as a trusted executive advisor, building and maintaining deep C-suite relationships that drive long-term partnership value
Develop and execute comprehensive account plans that clearly articulate value, guide renewals, and identify expansion opportunities
Leverage a strong understanding of client business models, contracts, and financial drivers to proactively identify risks and growth opportunities
Apply financial and performance analytics to evaluate account health, profitability, and value realization for both the client and organization
Provide strategic oversight of account execution, ensuring cross-functional alignment and delivery against contractual commitments
Act as an executive sponsor for key client initiatives, influencing priorities and outcomes across operations, clinical, product, and technology teams
Lead complex negotiations, escalations, and risk mitigation efforts with a focus on preserving relationships and long-term trust
Translate client strategies into internal priorities, aligning stakeholders and driving accountability across the organization
Facilitate executive-level governance forums including Joint Operating Committees (JOCs), business reviews, and strategic planning sessions
Analyze market trends, performance data, and industry dynamics to inform client strategy and decision-making
Oversee implementation and integration efforts, ensuring coordinated execution across internal and external stakeholders
Mentor and guide Lead and Senior Account Managers, elevating strategic thinking, financial acumen, and best practices across the team

Qualifications:

Bachelor’s degree or equivalent experience
8+ years of healthcare industry experience, with specific exposure to managed care and the health plan space. DME and/or network management experience preferred
Proven success managing complex, enterprise-level client relationships with accountability for retention, growth, and performance outcomes
Demonstrated ability to build trusted, executive-level client relationships and influence senior stakeholders internally and externally
Strong financial acumen, including experience with P&L management, margin optimization, and contract economics
Advanced analytical skills with the ability to translate data into strategic insights and actionable plans
Expertise in account planning, client strategy development, and navigating complex organizational environments
Exceptional executive communication and facilitation skills, with experience leading high-stakes discussions and negotiations
Experience with CRM tools and advanced proficiency in Excel and PowerPoint
Strong data governance mindset, ensuring accuracy and integrity to support decision-making and client outcomes
Demonstrated leadership presence as a senior individual contributor, including mentoring, coaching, and influencing cross-functional teams

What We Offer:

What We Offer:

Pay Range: $130000 – $150000 / year plus corporate bonus incentive. The pay range included in this posting reflects future growth / earning potential.
Benefits: Medical, Dental, Vision, 401(k) with company match, HSA employer contributions, Dependent Care FSA employer contribution, Paid Time Off, Personal/Sick Time, Paid Parental Leave, and more.
Award winning culture: Keeps our company values at the heart of everything we do: We Care; We Do the Right Thing; We Strive for Excellence; We Think BIG; We Take our Work Seriously, Not Ourselves.

#IDCC

CareCentrix maintains a drug-free workplace.

CareCentrix accepts applications on an ongoing basis until a candidate is identified.

See company reviews

Base pay range

The minimum salary is $130K and the max salary is $150K.

$130K – $150K/yr (Employer provided)

$140K

/yr Median

United States

Working here doesn’t have to be a secret

3.3

Recommend to a friend
Approve of CEO
CEO: Haley Sofiane
5 Ratings

Are you open to new opportunities?

958,342 Manager, Account Development jobs in United States

Base pay range

Working here doesn’t have to be a secret

Base pay range

Working here doesn’t have to be a secret