• Lead, supervise, and train maintenance staff.
• Manage daily team operations, performance evaluations, and scheduling.
• Ensure staff compliance with Fair Housing regulations and company policies.

• Oversee all maintenance and repair tasks, ensuring timely completion of service requests.
• Perform hands-on maintenance work and inspections when necessary.
• Ensure units and common areas meet cleanliness, safety, and quality standards.
• Maintain and enhance building curb appeal, ensuring exterior grounds and common areas are clean, attractive, and well-maintained.
• Manage apartment turnovers, ensuring units are impeccably clean, mechanically sound, and freshly painted before new residents move in.
• Coordinate with vendors and contractors for third-party services.
• Maintain compliance with local housing codes and inspection requirements.

• Oversee vendor insurance documentation and invoice processing.
• Participate in preparing annual budgets and managing controllable expenses.

• Provide exceptional customer service and resolve resident concerns promptly.
• Apply company service standards to enhance resident satisfaction and loyalty.

• $140,000 / Yearly + Discretionary Bonus
• Union Benefits 32BJ

• 6+ years of experience as a Resident Manager within residential property management in NYC
• Demonstrated experience managing large-scale residential assets of 600+ units or more (multi-building or high-rise) required
• Prior experience supporting a ground-up development, new construction project, or full building lease-up, including working alongside development, construction, and property management teams through pre-opening and stabilization phases
• Strong background in affordable housing, luxury residential, or mixed-income developments, ideally within New York City
• Deep understanding of building systems and operations, including HVAC, plumbing, electrical, life safety systems, and preventative maintenance programs
• Prior hands-on maintenance experience; ability to step in when needed and lead by example in the field
• Experience supervising unionized teams (32BJ SEIU experience strongly preferred)
• Thorough knowledge of NYC housing regulations, building codes, and Fair Housing laws
• Proven ability to lead, coach, and develop high-performing maintenance teams in a fast-paced environment
• Strong vendor management and contract oversight experience
• Experience with budgeting, expense control, and capital improvement projects

Build Your Career with Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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