The primary responsibilities of the Property Manager are to build and maintain positive business relationships with contractors and clients, increase profitability and asset value, as well as oversee and continuously enhance the daily operations of assigned portfolio of retail and office properties.

ESSENTIAL FUNCTIONS OF THE JOB

· Builds and maintain positive business relationships with contractors and clients.

· Oversees property management lease/rent cycle:

· Coordinates tenant occupancy and move-in;

· Manages all aspects of the lessee’s tenancy, including rent roll maintenance, critical date tracking, lease document maintenance and lease provision compliance.

· Follows up on rent payments as needed and maintains zero balance accounts receivable.

· Supervises tenant improvement construction and exterior renovations of managed properties.

· Assist in the transition of all new acquisitions and developments into the client portfolio.

· Enforces agreements and as needed, assists attorneys.

· Prepares annual budgets and monitors monthly for variance of actual activity compared to budget.

· Approves invoices for payment and prepares monthly reports for owners and management regarding financial performance.

· Develop and present complete and concise analyses and recommendations for all budgeted and unbudgeted projects based on proper and industry standard bidding procedures.

· Requests competitive bids for services related to maintenance, renovations, or improvements on properties.

· Ensure that the properties are being operated in a quality manner in accordance with company standards, policies and initiatives and communicate best practices, as appropriate.

· Travels to properties to tour/inspect as needed including some overnight travel to review property and equipment conditions and meet with tenants.

· Manages vendor/contractor relationships effectively to ensure service expectations and contract obligations are met and any opportunities for expense savings are achieved.

OTHER DUTIES AND RESPONSIBILITIES OF THE JOB

· Anticipates and responds to client concerns/needs in a professional, efficient manner.

· Seeks opportunities to increase customer satisfaction and strengthen customer relationships.

· Ability to respond to property emergencies after business hours and on weekends, as needed.

Xroads offers a robust compensation plan (salary commensurate with experience) that includes health, dental and vision benefits as well as a retirement plan and paid time off. Our offices are in Northbrook where the majority of training will take place, but we have a satellite office in the city and will also consider a hybrid schedule as well.

· Supports client account management, including accounts receivable.

· Reports unsafe conditions and responds to injury reports on property.

· Assists with identifying areas for improvement and making constructive changes.

· Assists other departments with projects, as necessary.

· Understands all aspects of the company and keeps abreast of changing policies and procedures.

· Performs other duties as assigned by VP, COO or client.

REQUIRED SKILLS AND ABILITIES

· Possesses exceptional customer service skills, and the ability to anticipate and respond to clients in an efficient and accurate manner.

· Possesses complex problem solving and project organization skills.

· Demonstrates up-to-date working knowledge of real-estate practices, maintenance and construction basics, real estate market conditions, and occupational hazards and safety precautions.

· Demonstrates ability to effectively work with company leadership, co-workers, tenants, public, contractors, suppliers/vendors, and independently.

· Proficient in the use of Microsoft Word, Excel, and Outlook.

· Possesses the ability to prepare financial and other records in a systematic, neat, legible manner.

· Proven ability to maintain confidentiality of company and customer records.

· Communicates effectively (orally and written).

· Demonstrates capability to strategically plan ahead to meet deadlines and future company needs.

· Exhibits credibility, flexibility, and adaptability.

· Possesses strong analytical, organizational, and detail-oriented skills.

· Reliable transportation to be able to visit properties in and around Chicagoland

· Experience utilizing Yardi Property Management Software preferred.

EDUCATION / CERTIFICATION REQUIREMENTS

· Minimum of 5 years of commercial property management experience and client relations (retail, office, industrial)

· High school diploma or GED required.

· Possesses valid driver’s license and acceptable driving record

Xroads offers a robust compensation plan (salary commensurate with experience) that includes health, dental and vision benefits as well as a retirement plan and paid time off. Our headquarters are in Northbrook; however, this position will be based in our satellite office currently located in Oak Brook.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience:

• commercial property management: 5 years (Required)

License/Certification:

• Driver's License and reliable transportation? (Required)

Work Location: In person