PRODUCT MANAGER, PSS LIVE SERVICES

This role is open to US-based permanent remote arrangements.

Why PlayStation?

PlayStation isn’t just the Best Place to Play – it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

THE ROLE

As a Product Manager, you will work as part of the central Live Services games team at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, collaborating with a small central team to support game studios and with other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.

Under the guidance of the Director of Product Management, you will partner closely with multiple teams to use data, insights, user testing, and creative solutions, to inform product development with a keen sense of critical product KPI’s and game health.

RESPONSIBILITIES

• Support product management across multiple live and upcoming titles from PlayStation Studios to help effectively build out capabilities and successfully launch and manage their live service titles.

• Evaluate design specs and mockups, identify and escalate risks, and advise on mitigation strategies, while contributing directly to feature definition and validation roadmaps across development cycles.

• Lead/co-lead initiatives to drive measurable improvements through hypothesis development, testing, and iteration.

• Communicate performance results and actionable recommendations to both product and studio feature team stakeholders, connecting player experience to business outcomes.

• Highlight opportunities for product performance growth for various titles, and support improvement initiatives to a successful outcome with analysis and reporting.

• Provide hands-on support to studios across various core competencies from feature design to live content, performance reporting and market knowledge.

• Help share best practices to support game studios standing up and evolving their processes and capabilities.

REQUIRED SKILLS

• Experience in product management for live service games, preferably on AAA Console/PC titles.

• Understand, conceptualize, and abstract the design of game systems, features, and mechanics.

• Data fluency and working experience of partnering with analytics, research, and insights groups.

• Solid grasp of statistics, hypothesis testing, and experimental design for live game features.

• Proven business and market awareness with analytical capabilities, using data to inform decisions.

• Social intelligence, great interpersonal skills, excellent communication and empathy for creative teams.

• Working knowledge of different types of games, genres, and business models (F2P, premium, cosmetic economy, etc.).

• Experience working with publishing partners (marketing, release management, store, etc.).

• Deep passion for games and ability to evaluate and break down the components of what makes a successful live game.