Job Title

Operations Coordinator / Driver Manager

Job Summary

The Operations Coordinator / Driver Manager assists with daily transportation operations and manages company drivers to ensure safe, efficient, and on-time service delivery. This role serves as a key point of contact between drivers, dispatch, and operations leadership, supporting compliance, productivity, and high service standards across the organization.

Key Responsibilities of Driver Management

• Recruit, assist with onboarding, train, and supervise company drivers
• Serve as the primary point of contact for drivers regarding schedules, charter orders, policies, and on-road issues
• Monitor driver performance, attendance, punctuality, and compliance with company standards
• Address driver concerns, conflicts, and disciplinary matters professionally and promptly
• Assist with basic equipment needs, including refueling buses and transporting vehicles to and from maintenance facilities as needed
• Fill in to cover driver shortages when required

Operations & Dispatch Coordination

• Track and manage all scheduled daily charter assignments
• Ensure adequate driver coverage to meet operational demands
• Communicate real-time updates related to delays, incidents, or schedule changes
• Coordinate closely with dispatch and operations teams to maintain smooth daily operations

Compliance & Safety

• Ensure drivers comply with DOT, company, and safety regulations
• Monitor hours of service (HOS), logs, and required documentation
• Conduct or assist with safety meetings and performance reviews
• Schedule required equipment training or retraining for drivers
• Investigate incidents, accidents, or violations and assist with reporting and follow-up

Administrative & Reporting Duties

• Maintain accurate driver records, schedules, and operational data
• Prepare reports related to driver performance, utilization, and operational efficiency
• Support continuous improvement initiatives within transportation operations

Qualifications

• High school diploma or equivalent required (associate’s or bachelor’s degree preferred)
• 5+ years of experience in transportation, logistics, fleet management, or operations
• Strong knowledge of driver management, scheduling, and dispatch processes
• Familiarity with DOT regulations and safety standards preferred
• Proficiency with dispatch software (such as Motive), GPS systems, and Microsoft Office
• Valid CDL with passenger and school bus endorsements requiredSkills & Competencies
• Strong communication and leadership skills
• Ability to independently solve problems without escalating to upper management
• Excellent organizational and time-management abilities
• Strong problem-solving and decision-making skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• High attention to detail with a strong commitment to safety and compliance

Work Environment

• Combination of office-based work and regular interaction with drivers and operations staff in the field
• Availability outside normal business hours may be required, including evenings, weekends, late nights, and early mornings
• Occasional out-of-state travel to support company operations

Why Join Us

• Competitive compensation in a family-oriented work environment
• Opportunity to play a key role in the success of daily operations
• Collaborative and fast-growing organization
• Career growth opportunities within operations and logistics management

Pay: $32,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Experience:

• CDL with Passenger endorsement: 10 years (Required)

License/Certification:

• CDL B (Required)

Ability to Commute:

• McDonough, GA 30253 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person