Summary

The Coordinator, Account Management plays a critical role in delivering a seamless client experience by supporting campaign execution, coordinating cross-functional workflows, and ensuring accuracy across all operational processes.

This role partners closely with Account Directors, Strategic Analytics, Data Management, and Production teams to manage timelines, track deliverables, and ensure campaigns are executed efficiently and accurately

This position is a full-time, salaried, US-based remote role.

SimioCloud, a Moore company, delivers advanced data, analytics, and machine learning solutions to help nonprofit organizations optimize fundraising and marketing performance. Our platform leverages large-scale data and AI-driven insights to power smarter decision-making across direct mail, digital, and multichannel campaigns

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

Campaign & Order Coordination

• Manage the intake, setup, tracking, and finalization of client orders and campaigns
• Ensure all campaign details (pricing, timelines, data requirements) are complete and accurate
• Monitor job status throughout fulfillment to ensure timely delivery

Cross-Functional Execution

• Coordinate with Strategic Analytics, Data Management, and Production Fulfillment teams to move work through the pipeline
• Track dependencies such as data files, scoring processes, and approvals to prevent delays
• Maintain alignment between internal teams and client expectations

Data & System Management

• Enter, update, and maintain accurate campaign and order data in internal systems (e.g., Salesforce)
• Ensure data integrity across all tracking tools and reporting systems
• Monitor status updates and proactively flag risks or discrepancies

Communication & Client Support

• Serve as a key internal liaison supporting Account Directors
• Communicate campaign updates, timelines, and issues clearly and proactively
• Support preparation of campaign documentation, confirmations, and deliverables

Quality Control & Process Excellence

• Validate campaign details, counts, and deliverables prior to final approval
• Ensure all work meets internal quality standards and client requirements
• Contribute to process improvements and operational best practices

Your Profile:

• 1–3 years of experience in account management, operations, or campaign/project coordination (agency or nonprofit experience preferred)
• Strong attention to detail and organizational skills with a focus on accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Strong problem-solving and critical thinking abilities
• Collaborative and team-oriented mindset
• Proactive, self-starter with high accountability

Preferred:

• Experience with marketing data, direct response, or fundraising campaigns
• Familiarity with CRM or workflow tools (e.g., Salesforce)
• Advanced proficiency in Excel or similar tools

Joining Moore, You Will:

• Do meaningful, life-changing work every day by supporting the nation’s most beloved nonprofits and service organizations.
• Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts among over 5,000 employees across the enterprise.
• Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits.
• Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.

Moore’s Commitment to Candidates:

Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.