• Provides exceptional customer service over the phone and email to current and prospective clients.
• Reports system malfunctions to the software team, follows up with parents and teachers.
• Maintains and updates enrollment and prospective enrollment data
• Handles external and internal communication
• Schedules meetings and appointments
• Assists with tuition collection
• Helps with special projects as assigned and needed.

• Computer savvy.
• Understanding of the general structure and dependencies of the web application
• Basic computer troubleshooting skills
• Quick learning skills
• Highly organized and motivated, ability to multi-task and prioritize in dynamic, fast paced environment
• Excellent written and verbal communication skills, professional phone presentation
• Minimum Associates degree or 1-2 years of office experience

Benefits:

RSM offers a comprehensive benefits package to eligible employees (upon meeting certain criteria) to support your health, well-being, and financial future. Our benefits include:

• Medical Insurance: Access to medical plans to fit your needs.
• Dental Insurance: Comprehensive dental coverage.
• 401(k) Retirement Plan: Save for your future with a company-matched 401(k)plan.
• Pre-tax Savings: Take advantage of pre-tax savings options for eligible expenses, including health and dependent care.
• RSM Tuition Discount: Enjoy discounted tuition for your eligible dependents for RSM classes.

RSM embraces diversity and is committed to attracting qualified candidates who also embrace and value diversity and inclusivity. RSM is an Equal Opportunity/Affirmative Action Employer