Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.…
Identify, design, and implement process improvements and new collections tactics to enhance collections outcomes, scalability, and borrower experience.…
Valid driver’s license and clean driving record (Motor Vehicle Records check required). Completion of an archaeology field school or equivalent field experience……
You will manage complex projects with multiple simultaneous stakeholders — client, ZAP engineering, ZAP construction, major equipment vendors, multiple……
Manage the ongoing operations of the county landfill; oversee and participate in the planning, designing, engineering, construction and maintenance; assure……
As a *Back-End Collections/Skip Tracer / Asset Recovery Specialist*, you will be responsible for locating customers, collecting on 60+ accounts, locating assets……
Partner with billing and front office teams to escalate unresolved payment issues, identify patients in need of financial assistance or payment plan options,……
Valid driver’s license and clean driving record (Motor Vehicle Records check required). Completion of an archaeology field school or equivalent field experience……
Exposure to high noise levels and cleaning agents when in kennel areas is likely. Observes animals to detect illness or diseases , isolating them and reporting……
This position requires driving a personal vehicle on behalf of the company or a company vehicle; therefore, the applicant must successfully complete a motor……
Verify patient eligibility and benefits in advance of visits; flag coverage issues to the front desk. Submit clean claims to commercial, Medicare, Medicaid, and……
Must be a graduate of an approved vocational nursing program with a current licensure from an appropriate state licensing board in good standing.…
Must have reliable transportation and valid driver’s license. Because PATHS operates in the healthcare industry, certain screenings (e.g., OIG/GSA exclusion……
Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the……
Conduct daily collection activities including calls, texts, and field visits. The Account Manager / Collection Specialist is responsible for managing customer……
Navigate the commercial payer landscape to prepare, develop, and deliver clinical and economic positioning designed to challenge, overturn, or influence payer……
Supervise rent collection, rent ledgers, bank deposits, and petty cash, pursue delinquent rents and evictions and provide appropriate information to collection……
It is the responsibility of the Field Coordinator to closely manage and coordinate field agents and all field activities to ensure accounts are resolved in the……
Manage engagement teams to perform field work, including data collection, analysis, and work paper documentation; prepare, edit, and proofread narrative reports……
J.D. from an accredited law school and active North Carolina bar license in good standing. Evaluate liability, damages, coverage, and case value to develop……
Manage engagement teams to perform field work, including data collection, analysis, and work paper documentation; prepare, edit, and proofread narrative reports……
They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable……
The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as……
Advanced knowledge of process design for treatment of municipal wastewater, engineering design principles and applicable design guides and standards related to……
Lead implementation of amine unit and sulfur recovery solutions through the project life cycle: feasibility, front-end loading (FEL) stages, front-end……
Stead-state electric field induced current. Under general direction, apply advanced engineering techniques, concepts, and approaches to develop, maintain, and……
Use AI to find out how well the skills on your resume fit this job description.
Description
Purpose
The Denial Management Specialist role belongs to the Revenue Cycle team and is responsible for investigating and resolving complex third-party insurance denials and outstanding claims. The role aids in optimizing reimbursement by conducting exhaustive research and taking prompt action to resolve denials. The primary function of the role is to resolve payer denials while performing advanced level work related to referral, authorizations, notifications, non-coverage, medical necessity, and others as assigned. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Patient Financial Engagement Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
Execute the denial appeals process which includes receiving, accessing, documenting, tracking, responding to, and/or resolving appeals with third-party payers in a timely manner for services provided to managed care patients.
**This is a fully remote role**
Responsibilities
Comprehensive research and review to resolve payer claim denials.
Researches payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment.
Requires extensive knowledge of carrier specific claim appeal guidelines. Conducts comprehensive reviews of the claim denial and makes determinations if an authorization needs to be obtained, a written appeal is needed, or if no action is needed.
Writes and submits professionally written detailed appeals which include compelling arguments based on clinical documentation, third-party medical policies, and contract language.
Customize appeals to payers in accordance with Medicare, Medicaid, and third-party guidelines as well as VitalConnect policies and procedures.
Possesses proven analytical and decision-making skills to determine what selective clinical information must be submitted to properly appeal the denial.
Contact payers, via website, payer portal, phone and/or correspondence, regarding reimbursement of claims.
Understands medical billing requirements for Medicare, Medicaid, contracted, in-network, out of network and commercial payers.
Strong understanding of insurance plans (HMO, PPO, IPO, etc.), coordination of benefits, medical terminology, limited coverage and utilization guidelines, denial remark codes and timely filing guidelines.
Responsible for tracking and trending of recovery efforts by utilizing various departmental tools and appropriately reporting on-going problems specific to payers and/or contracts.
Ensuring all eligible accounts are appealed within the designated payer time frames and are documented appropriately in the patient software system.
Consistently meet the current productivity standards in taking appropriate actions to identify and track root causes, successfully appeal denied accounts, and trend issues.
Must be cross trained and functional in all areas within the department as it relates to A/R and denials.
Extensive working knowledge with insurance explanation of benefits (EOB) and comprehensive understanding of remittance and remark codes.
Experience accessing payer portals such as Navinet, Availity, etc.to obtain information and upload appeals, etc.
Provide individual contribution to the overall team effort of achieving the department A/R goal.
Escalate exhausted accounts that will not be financially cleared as outlined by department policy to management.
Contact payers to determine cause of denial and steps to appeal.
Perform follow-up activities indicated by relevant management reports.
Review daily payer correspondence to proactively reconcile denials in a timely manner.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Education
A bachelor’s degree or equivalent work experience is required.
Experience
3+ years of experience in medical collections setting with experience in denials, appeals, insurance collections and related follow-up.
Knowledge and Training
Strong knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Knowledge pertaining to different insurance plans, coordination of benefits, explanation of benefits and coverage and utilization guidelines.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel and Word.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management.
Salary & Benefits
The estimated hiring salary range for this position is $22/hr- $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
The minimum salary is $22.00 and the max salary is $24.00.
$22.00 – $24.00/hr (Employer provided)
$23.00
/hr Median
Remote
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.