About D13 Group

D13 Group is a restroom lavatory fixture integrator and design-assist partner that redefines commercial restroom design. D13 Group's go to market strategy brings together best-in-class fabrication partners, materials, and technologies — including its partnership with Excel Dryer — to deliver fully integrated, hygienic and energy-efficient systems for commercial clients across the United States.

As a growing company with national reach, D13 is building the operational foundation to scale. This role will be central to that effort.

The Opportunity

We are seeking a Program Manager to lead the execution of customer projects from order through delivery.

This is a high-ownership role in a small, fast-growing company. You will be responsible for managing multiple projects simultaneously, coordinating suppliers, and ensuring that commitments to customers are met on time and without surprises.

If you thrive in an environment where you can bring structure, solve problems, and have a visible impact on the business, this is an opportunity to grow with the company.

Key Responsibilities

• Own execution of multiple projects from order acceptance through delivery and closeout
• Maintain and manage a master schedule across all active projects
• Coordinate with fabrication partners to track production progress, manage lead times, and ensure delivery commitments are met; negotiate pricing with vendors and partners to optimize cost and margin; monitor material inventory levels and coordinate procurement timing to support project schedules and cash flow
• Manage submittal and approval workflows, including shop drawing review cycles with architects, designers, and general contractors
• Drive customer and contractor communication, including status updates, milestone confirmations, approvals, and issue resolution
• Identify schedule and delivery risks early; proactively manage suppliers and expectations to avoid project surprises
• Support the quoting and order intake process, coordinating with sales to ensure project requirements are fully captured at handoff
• Work closely with Accounting and Ownership to manage financial flows across projects, including client deposit collection prior to issuing purchase orders, progress payments from customers, and timely payments to fabricators and partners in alignment with project milestones and cash flow requirements
• Support continuous improvement of project management processes and tools as D13 scales

Qualifications

Experience

• 3–7 years of project or program management experience
• Experience in construction, manufacturing, fabrication, millwork, or similar industries preferred

Education & Certifications

• Bachelor’s degree preferred
• Project Management Professional (PMP) certification highly preferred

Skills

• Strong scheduling and organizational discipline
• Experience managing external vendors or suppliers
• Ability to read and interpret fabrication drawings, submittals, or construction documents preferred
• Excellent communication and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office; familiarity with project management platforms such as Monday.com and QuickBooks preferred

What We’re Looking For

• A structured, proactive problem-solver who takes ownership
• Someone who communicates early and avoids surprises
• A professional who can balance discipline with flexibility in a growing company
• A team-oriented individual who is comfortable wearing multiple hats
• A focus and discipline on Continuous Improvement

Compensation & Benefits

• Competitive salary based on experience; anticipated range of $80,000–$100,000 annually
• Performance-based bonus opportunities
• Competitive benefits package, including health, dental, and retirement options
• Paid time off and holidays
• Opportunity to grow with a scaling, entrepreneurial company

Why This Role Matters

D13 is at a pivotal stage of growth. This role is designed to bring the structure and execution discipline needed to scale successfully.

In year one, success looks like: projects closing on time without surprises, customers and contractors who trust D13’s follow-through, and a PM infrastructure that can support continued growth.

For the right candidate, this is more than a program management role. It is an opportunity to help build the operating model of a company with significant market potential.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Do you have a valid Project Management Professional Certification?
• Does the compensation range of $80k-$100k align with your expectations?

Education:

• Bachelor's (Preferred)

Experience:

• managing external vendors/fabricators: 3 years (Preferred)
• project management : 3 years (Preferred)
• managing suppliers, or subcontractors : 3 years (Preferred)
• millwork/construction/other similar industries: 3 years (Required)
• manufacturing/fabrication: 3 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Natick, MA 01760: Relocate before starting work (Required)

Work Location: In person