Business Systems Analyst

Business Systems Analyst

Who are we?
Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?
The Business Systems Analyst is responsible for eliciting, documenting and managing functional requirements for portfolio projects. They will act as the primary liaison between business users and the IT project teams to manage user expectations, project scope and changes to requirements.
The BSA will use their understanding of business operations, functions, IT services and capabilities, combined with a solid understanding and connection to the business to ensure that internal and external customers receive the expected business value using tools, processes and quantifiable measures. This role will report to the Director, Planning & Program Delivery.

Where you will have an impact

• Development of functional requirements and design documentation during project discovery and/or execution
• Act as a primary SME liaison between business users and IT project teams. Work closely with Project Manager, architects, developers, Test team, business users and applicable outside entities (vendors and others).
• Manage user expectations and requirements scope requirements elicitation and definition fit/gap analysis of functional requirements
• Facilitate functional requirements walkthroughs and respond to ambiguities functional documentation design (use cases, functional specifications, reports, screen prototypes), develop user guides, reference manuals, and training artifacts as appropriate
• Actively participate in change management activities
• Work with Project / Functional Manager to ensure compliance to System Development Life Cycle (SDLC)
• Provide estimates for BSA work efforts on new projects and on-going forecasting
• Perform other duties as assigned or required

What’s necessary to do the job?

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience
• 4+ years business systems analysis experience or comparable business experience
• Minimum 2 years of analytical experience
• 3 years of experience documenting business processes, including creating flow charts and process diagrams in Microsoft Visio (or similar software)
• Firm understanding of both Waterfall and Agile project management methodologies
• CSM Certification preferred
• Healthcare or insurance industry experience preferred

HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well being, and work life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated through a fixed annual salary. The expected salary range for this position is $80,000 – $90,000 annually, based on role scope, experience, and market considerations. This position is not eligible for bonus or incentive compensation.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.