Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

The Herbert Wertheim College of Medicine is currently seeking a Coordinator of Academic Support Services to join our team of professionals

Duties:

Serve as Chief Proctor during assigned examinations

Coordinate exam scheduling across courses, clerkships, and cohorts, including concurrent or overlapping assessments

Prepare testing rooms (timing protocols, accommodations, signage, materials). Maintains a proper testing environment during administrations.

Coordinate make-up exams, remediation assessments, and re-testing as approved

Ensure compliance with exam timing, break policies, and standardized administration procedures.

Implement approved testing accommodations in coordination with Disability Services / Student Affairs. Maintains confidentiality and documentation related to student accommodations.

Communicate exam instructions, policies, and logistics clearly to students and faculty. Provides excellent customer service to all internal and external constituent

Serve as a point of contact for students during assessment-related issues or concerns

Support item analysis, exam reliability metrics, and post-exam reviews with faculty. Coordinate technical components of assessment, data collection instruments, quantitative and qualitative data analysis, and interpretation of the results.

Collaborate with the Herbert Wertheim College of Medicine (HWCOM) Information Technology (IT) to ensure reporting tools, training modules, and other web-based evaluation and assessment systems are in order.

Assist in the creation of various reports for faculty, deans and other administrators for accessing student progress and departmental activities.

Use software systems specific to assessment and evaluations (e.g., ExamSoft, NBME, and e-value, CanvasMed).

Oversee the security of tests and related materials for the purpose of ensuring the integrity of the test results

Enforce procedures related to exam security and integrity. Investigates and resolves testing irregularities. Tracks, documents, and reports testing incidents or irregularities.

Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Bachelor's degree and two (2) years of appropriate experience, or Master's degree.

Experience in educational assessment, exam administration, and statistics or research preferred.

Knowledge of EXCEL software

Knowledge of educational statistics and research preferred

Begin time: 8:30 AM

End time: 5:00 PM

Research Expanded Background Check

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

• This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

• This posting will close at 12:00 am of the close date.

Clery Notice

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To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.