Job Overview
The Learning and Development (L&D) Coordinator supports the design, delivery, and administration of employee training and development programs. This role ensures the efficient execution of learning initiatives, coordinates logistics, maintains learning systems, and contributes to a culture of continuous improvement and professional growth across the organization. This includes skills tracking, procedure development, qualification of trainers, skills management planning, and document control of procedures.

Program Coordination & Delivery

o Coordinate logistics for training sessions (in-person, virtual, hybrid), including scheduling, materials, and communication,

o Support onboarding and orientation programs for new hires,

o Assist in the rollout of leadership development, compliance, and upskilling initiatives

o Liaise with internal stakeholders and external training vendors,

o Lead efforts for training grant funds.

Learning Management System (LMS) Administration

o Manage course assignments, enrollments, and completion tracking in the LMS including all Tageos career pathway initiatives,

o Maintain accurate training records and generate reports on learning metrics (e.g., completion rates, participation),

o Troubleshoot user issues and provide basic LMS support.

Content & Program Support

o Assist in the development and updating of training materials, presentations, and e-learning content,

o Ensure consistency and quality of learning resources across programs,

o Support managers on key development initiatives.

Data Tracking & Reporting

o Track training effectiveness using KPIs (attendance, completion, feedback scores),

o Prepare reports and dashboards for HR and leadership,

o Support compliance tracking for required trainings (e.g., harassment prevention, safety, regulatory).

Employee Engagement & Communication

o Promote learning opportunities through internal communication channels,

o Coordinate feedback collection (surveys, evaluations) and summarize insights,

o Supporting internal and external audits,

o Support initiatives to enhance employee engagement and retention,

o Help foster a culture of continuous learning.

Ad Hoc

o Support for the various HR projects,

o Contributes to compliance with safety rules, wearing PPE and compliance with instructions,

o Supports the team in the absence of one of its members.

Initial Education:

· Bachelor’s degree in Human Resources, Organizational Development, Education, or related field (or equivalent experience)

· 1–3 years of experience in HR, training coordination, or learning & development preferred.

Experience required:

· Significant experience in development of training management systems (LMS).

· Experience in industry, technical trades in a continuous work environment.

Pay: Up to $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• HR / Learning and Development: 3 years (Required)
• Manufacturing Environment: 2 years (Required)

Location:

• Fletcher, NC 28732 (Required)

Ability to Commute:

• Fletcher, NC 28732 (Required)

Work Location: In person