About the Role

We are seeking a Business Systems Analyst / ERP Administrator to serve as the primary owner and point of contact for our ERP system, with a key focus on Microsoft Dynamics 365 Finance & Operations (F&O) as we prepare for and move through implementation.

This role combines ERP migration support, long‑term system ownership, business process optimization, and hands‑on support in a manufacturing environment.

You will play a key role in ERP migration, cutover, stabilization, and post‑go‑live ownership while supporting the users across operations, finance, supply chain, and manufacturing.

This is a highly visible, hands‑on role ideal for someone who enjoys being close to the business and improving systems day‑to‑day.

What You Will Do

ERP Implementation & Ownership (Dynamics 365 F&O)

• Serve as the primary functional and administrative owner of the ERP system.
• Partner with implementation consultants during migration to Dynamics 365 Finance & Operations.
• Support configuration reviews, testing cycles, data validation, and go‑live readiness.
• Own ERP configuration, master data governance, user access, security roles, and workflows.
• Act as the first point of contact and escalation for ERP questions, issues, and enhancements.
• Ensure system usage aligns with business processes, internal controls, and operational standards.
• Support post‑go‑live stabilization and ongoing continuous improvement initiatives.

Manufacturing & Business Process Support

• Support core manufacturing processes including production, inventory, procurement, and finance.
• Analyze current‑state processes and ERP usage to identify gaps and improvement opportunities.
• Translate business requirements into ERP configurations or enhancement requests.
• Support User Acceptance Testing (UAT) and production readiness activities.
• Assist with reporting, operational dashboards, and data integrity initiatives.

Level 1 & 2 User & IT Support (Onsite)

• Provide Level 1 & 2 support, with primary focus on ERP and business applications, including:
• ERP users
• Core business systems
• User laptops, desktops, and peripherals
• Troubleshoot hardware, software, and access issues for onsite users.
• Support onboarding/offboarding, device setup, and access provisioning.
• Act as the onsite IT support as needed, coordinating with external IT partners for infrastructure‑related services (servers, networking, security) as required.

Governance, Reporting & Vendor Coordination

• Liaise with Microsoft partners, ERP vendors, and external IT providers.
• Support audit requirements, access reviews, and segregation of duties controls.
• Maintain system documentation, SOPs, and training materials.
• Assist with reporting and insights using Dynamics 365 and related tools.

What You Bring

Required Qualifications

• 5+ years of experience in ERP administration, business systems support, or systems analysis.
• Experience with Microsoft Dynamics 365 F&O / SCM
• Hands‑on experience supporting an ERP system in a production environment.
• Strong understanding of manufacturing and supply chain processes.
• Ability to troubleshoot system issues and work directly with business users.
• Strong communication and documentation skills.
• Ability to work independently as the primary internal owner of business systems.

Preferred / Nice to Have

• Manufacturing or industrial environment experience.
• Familiarity with:
• Microsoft Power BI
• Microsoft Power Automate
• Microsoft Power Apps
• Basic understanding of networking and server environments.
• Participation in at least one ERP implementation or major upgrade.
• Experience working with ERP implementation partners or managed service providers.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person