Program Manager (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

Summary:

This is a dynamic and impactful opportunity for a mid-level individual contributor to sit at the intersection of content strategy, data analysis, and live product operations. In this role, you will own the critical feedback loop between user behavior, product signals, and live content decisions — transforming real-world usage data and player feedback into structured, actionable plans that drive engagement and elevate the overall experience. You will work independently and collaboratively across product, design, engineering, and analytics teams to continuously iterate and improve content systems in a fast-paced, pre-launch and early-scale environment. This is a hands-on role for a creative, analytical thinker who thrives on turning ambiguity into clarity and is energized by the challenge of building and refining content strategies that reach a broad audience.

Job Responsibilities:

• Analyze user behavior, telemetry, and feedback to identify trends, gaps, and opportunities

• Translate insights into actionable content plans, live operations schedules, and engagement strategies

• Define and evolve content structures including categories, topics, challenges, and recommendations

• Drive live content planning and execution in a pre-launch and early-scale environment

• Partner across product, design, engineering, and analytics teams to implement improvements

• Evaluate output quality and consistency, identify issues, and drive resolution

• Work with AI-generated content systems by running prompts, reviewing outputs, and flagging inaccuracies or failure patterns

• Turn recurring feedback into structured product or feature recommendations

• Continuously test, iterate, and refine content strategies based on performance signals

Requirements:

• 2 or more years of experience in data analysis and insight generation, including telemetry, user behavior analysis, or feedback-driven product decisions

• 2 or more years of experience working with structured content systems such as spreadsheets, schemas, or large-scale output quality assurance

• 1 to 2 or more years of experience working with generative AI tools and evaluating AI-generated content

• Strong analytical thinking with the ability to turn ambiguous input into clear, actionable direction

• Experience working with user data, telemetry, or feedback-driven product decisions

• Comfort working with structured content systems such as spreadsheets or schemas

• Ability to evaluate quality at scale and quickly identify errors, inconsistencies, and edge cases

• Familiarity with generative AI tools and comfort reviewing AI-generated outputs

• Clear and effective communication skills with the ability to translate insights into recommendations and plans

• Self-directed and decisive with the ability to operate independently without heavy oversight

• Experience with live operations, content planning, or engagement systems is a plus

• Background in digital products, games, or interactive experiences is a plus

• Experience working with recommendation systems or personalization is a plus

• Exposure to prompt-based content generation or AI-assisted workflows is a plus

Additional Details:

• Location: Remote

• Duration: 1 month

• Pay Range*: $47.50 - $54 per hour

• Weekly Schedule: 40 hours

• Job Status: Non-Exempt

• Application Deadline: Apply within 72 hours of the posting date to ensure consideration.

This role is eligible for the following benefits:

• Medical, dental & vision

• Hospital plans

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)

• Company paid short and long-term disability

• Health & Dependent Care Spending Accounts (HSA & DCFSA)

• Employee Assistance Program

• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

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  We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.