Project Coordinator

Client Success & Support

Part-Time · Remote · Flexible Schedule · Long-Term

Work That Fits Your Life

This is a part-time, fully remote position with a flexible schedule. We care about results, not hours logged — so whether you structure your day around early mornings, school pickup, or anything in between, we are built for that.

This role is designed for someone seeking meaningful, challenging work with the flexibility of a remote, part-time schedule. If you have experience in client services, project coordination, or technology environments and want a role where your skills are genuinely put to use — this is worth your time.

A Real Role With Real Responsibility

We are a small, fast-moving team and we rely on each person to own their work. As Project Coordinator, you will manage client relationships, keep multiple projects on track simultaneously, and serve as the primary link between clients, and our sales and technical teams.

Our clients depend on us to deliver — and they depend on you to keep them informed and confident throughout. The role requires sharp communication, strong follow-through, and the ability to switch gears quickly when priorities shift. We are actively bringing new technology solutions and AI-powered applications to market. The landscape evolves and you will evolve with it — learning new tools, new platforms, and new approaches as we grow.

Who We Are

Gibbs Software Solutions is an established community-focused technology company serving local organizations across the Boston South Shore region - nonprofits, service providers, and mission-driven businesses that need a true software partner. We build and manage software platforms, data integrations, API solutions, and custom automation tools. The work is hands-on, and everyone here takes ownership. We are growing and we want the right people building with us.

The Role

You will work directly with company leadership and our lead developer — allowing for fast decisions and clear communication. You are the connective tissue between our clients and the technical work: keeping things organized, communication flowing, and deliverables on track across multiple engagements at once.

What You Will Do

Own the Client Relationship

• Serve as the primary point of contact for assigned clients - responsive, proactive, and dependable
• Schedule and lead client check-ins, project reviews, and status calls
• Manage expectations, communicate clearly, and ensure clients feel supported throughout
• Translate client needs into documented requirements and actionable tasks for the team

Drive Projects Forward

• Maintain project plans, milestones, and task tracking in Monday.com
• Coordinate across clients, developers, and leadership — keeping all parties aligned and unblocked
• Identify risks and blockers early and drive them to resolution
• Support change request tracking, user acceptance testing, and client onboarding activities

Keep Everyone Informed

• Prepare clear, concise project status reports and stakeholder updates
• Track KPIs, action items, and milestones — and follow up until closed
• Support internal planning and prioritization with organized, accurate information

Grow With the Work

• Build a working understanding of our products, clients, and the technology solutions we deliver
• Leverage AI and productivity tools to improve communication, organization, and project execution
• Identify opportunities to improve how we work and serve our clients

Who You Are

You have experience working in software, technology, professional services, or client-facing environments and are looking for a flexible role where you can make a meaningful impact. You take ownership, follow through, and hold yourself to a high standard — independently.

What Matters Most

• Proven experience in a client-facing, project coordination, or business operations role
• Strong communicator — clear in writing, confident on a call, comfortable bridging technical and non-technical audiences
• Self-directed and organized — you manage yourself, follow through, and keep things from slipping
• Comfortable with technology and AI tools — actively using them, not just familiar with them
• Problem-solver by nature — when something is unclear or broken, you move toward it
• High standards — you care about the quality of your work regardless of who is watching

Helpful Background

• Experience in SaaS, technology consulting, digital products, or software development environments
• Familiarity with Agile, Scrum, or similar project management frameworks
• Experience with Monday.com or a comparable project management platform
• Located on or near the Boston South Shore — a genuine plus, not a requirement

Compensation

Compensation is competitive and commensurate with experience. We are open to both W-2 and 1099 arrangements depending on candidate preference and fit. Compensation structure and details are discussed during the interview process.

A Long-Term Partnership

We are not filling a short-term gap. We are looking for someone who wants to grow with us — a genuine long-term working relationship. We invest in the people who invest in us.As the company and your role evolve, so does the opportunity. For the right candidate, there is a clear path to expanded responsibility and, should it align with your goals, a transition to full-time. We follow your lead on that.

What Success Looks Like

• Clients feel informed, supported, and confident in the partnership
• Projects hit milestones and blockers get resolved quickly
• Documentation is accurate, organized, and up to date
• The team spends less time on coordination overhead and more time building
• You have grown into the role and taken on ownership beyond the original scope

How to Apply

We keep the process simple. Send your resume and a brief note — tell us a little about your background, what draws you to this kind of role, and how you like to work. We read every submission and respond to every qualified candidate.

Apply to: careers@gibbss.com

Subject line: Project Coordinator — [Your Name]

No recruiters or agencies, please.

Pay: $30.00 - $42.00 per hour

Benefits:

• Flexible schedule

Work Location: Remote