Position: Quality Manager

Location: Cypress, CA (Hybrid)

Type: Contract (1+ year)

Pay: $70 to $75/hour

Experience:

• 7 years of experience in quality management, quality systems, or process improvement roles.
• 3 years of experience implementing or managing ISO 9001 Quality Management Systems.

Education: Bachelor's degree in Business, Engineering, Quality Management, Industrial Technology, or related discipline.

Schedule: Monday - Friday

Conde Group is seeking an experienced Quality Systems Manager to establish, implement, and lead an ISO 9001 Quality Management System from inception through successful third-party certification within twelve months, while embedding a culture of quality, compliance, and continual improvement across the organization.

This individual will be responsible for establishing quality governance, policies, procedures, performance metrics, audit programs, and continual improvement processes across a large-scale client services organization. A successful candidate will work closely with leadership, client stakeholders, project teams, engineering resources, and operations personnel to embed quality principles into daily operations and establish a sustainable framework for long-term operational excellence.

Job Description:

Quality Management System Development

• Design, implement, and maintain an ISO 9001-compliant Quality Management System.
• Develop quality policies, procedures, work instructions, templates, and supporting documentation.
• Establish document control, records management, and configuration management processes.
• Define process ownership and governance structures across the organization.

ISO 9001 Certification Leadership

• Lead all activities required to achieve ISO 9001 certification within twelve months.
• Conduct gap assessments and maturity evaluations against ISO 9001 requirements.
• Coordinate certification body selection and certification audits.
• Manage Stage 1 and Stage 2 certification activities.
• Develop and execute certification readiness plans.

Quality Assurance and Compliance

• Establish internal audit programs and audit schedules.
• Conduct audits and assessments of operational, engineering, project management, and support processes.
• Ensure compliance with contractual requirements, company policies, and applicable standards.
• Track and report quality performance indicators.

Corrective and Preventive Action Management

• Lead root cause investigations.
• Manage corrective and preventive action programs.
• Facilitate continuous improvement initiatives.
• Monitor the effectiveness of corrective actions and verify closure.

Performance Measurement and Reporting

• Develop and maintain quality dashboards and key performance indicators (KPIs).
• Analyze trends, performance metrics, audit findings, and customer feedback.
• Prepare management review materials and executive-level reports.
• Present quality performance updates to leadership and client stakeholders.

Training and Organizational Change Management

• Develop quality awareness and training programs.
• Educate personnel on quality processes, procedures, and responsibilities.
• Promote a culture of quality, accountability, and continual improvement.
• Facilitate adoption of new processes and governance frameworks.

Position Requirements:

• Demonstrated experience leading organizational process improvement initiatives.
• Experience conducting audits, root cause analysis, and corrective action management.
• Strong written, verbal, and presentation skills.
• Ability to influence cross-functional teams and executive stakeholders.

Job Perks:

• Medical Insurance
• 401k

Preferred Qualifications:

• ISO 9001 Lead Implementer Certification.
• ISO 9001 Lead Auditor Certification.
• Certified Quality Auditor (CQA).
• Certified Manager of Quality/Organizational Excellence (CMQ/OE).
• Lean Six Sigma Green Belt or Black Belt.
• Experience supporting utility, infrastructure, technology, engineering, construction, or managed services organizations.
• Experience leading organizations through successful ISO certification audits.

Success Measures:

• Within the first twelve months, the successful candidate will:
• Establish a fully documented and operational Quality Management System.
• Implement internal audit and management review processes.
• Develop quality performance metrics and reporting dashboards.
• Establish corrective action and continual improvement programs.
• Successfully led the organization through third-party ISO 9001 certification.
• Create a sustainable quality framework supporting long-term operational excellence.

Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.